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Landline cancelled by BT in error

Indie10
Member

February

My landline was wrongly disconnected by BT nearly 2 weeks ago and it hasn't been reconnected yet after numerous phone calls and emails. I am starting to suffer a loss of business because of the phone line not working for so long.  Also I discovered today that I've been charged £102 disconnection fee just to rub salt into the wound. The BT job number is IMP-116341350

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3 REPLIES 3

BethM
Administrator
Administrator

February

Hi Indie10

 

I'm sorry your line has been disconnected in error. Please send over a private message with some account details so I can look into this for you.


^BethM
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Indie10
Member
In response to BethM

February - last edited February by Administrator

EDITED TO REMOVE ACCOUNT INFORMATION

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BethM
Administrator
Administrator
In response to Indie10

February

Hi Indie10 

 

Please send me account information privately - I will private message you in a moment. I am removing the information you just posted for security reasons. 


^BethM
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