Posts: 1
Registered: ‎19-06-2018

Transferring an emergency line

Hi I need to transfer an account as we have sold a site. However, from what I have read it appears that this isnt an easy process. The issue is that this is an Emergency Line and cannot be disconnected or have a new number. Could an admin provide me with a solution please? Thanks
BT Employee
Posts: 272
Registered: ‎07-12-2017

Re: Transferring an emergency line

Hi Karen


I think you would be best speaking to our movers team on 0800 800 152. They will know the ins and outs of the process and should be able to help you find the best solution for that.


I hope you are able to get this sorted without any issue!





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