BT Business Phone line Community posts

Frequently asked questions - Phone lines

How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring. How do I divert calls? Wi...

Problems with your BT landline?

If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...

HELP!

I’m thought posting on this forum would possibly offer me some Help, but after over. 160 views, I have had no reply from BT?i am now on week 2 with no phone lines.i was left no alternative, but to look for another provider, and can’t believe this, bu...

Disconnected by BT

I have been disconnected on Mon 24th Jan, for no reason. I have been sent round in circles from department to department, having made 36 calls from Monday - Friday, with no Help at all. I have been told that my number cannot be reallocated. I do not...

Cannot Login to Cloud Voice Express

Trying to register with Cloud Voice Express,entering my account details ( which successfully log onto BT Business account) simply throws me back to log-in page.Have tried :- 2 mobiles ( Samsung A55 and A52 both running Android V14) reinstalling app ...

Cloud Voice Express phone connection woes

We have a BT Business Broadband FTTP line - with a Cloud Voice Express landline number used for incoming calls (outgoing on Vodafone mobiles as that's the cheaper option with the BT deal) - 4 Yealink phones on the landlineAt irregular intervals we g...

CLOUD VOICE EXPRESS NOT WORKED SINCE OCTOBER 2024

We’ve had to migrate from plusnet business to Bt broadband / cloud voice express, since October 2024. Our phone lines were disconnected without our knowledge since then we have had no phones at a very busy time of year for our church school.We made...

Resolved! How do I turn off BT call minder please?

Hello, I hope someone can assist please. I am trying to turn off Call Minder on our BT cloud voice line but there are no instructions how to do this anywhere - it's not even in the call minder user guide and there is no option to cancel in the menus ...

Digital Voice

I currently have an FTTP connection with linked Cloud Voice Express and it is up for renewal in January. I'm not planning to move the broadband. VoIP uses a Yealink base and handset - however usage is minimal although some key contacts use it may...

Essential Digital Home Phone 090257 and business smart hub 3

Current I have a yealink phone connected to my B Broadband , I also have a res broadband with phones, I was looking to use the Essential Digital Home Phone 090257 alongside the yealink handset. they will ring but remain locked stating "syncing"

Help

Can someone please help phone line doesn’t work properly bill always wrong and no one will talk to me

Panorama with CNGFW

Has anyone integrated Panorama with CNGFW using Panorama 11.2.4-h1? I’m seeing 3 VMs with the same device name but different serial numbers, and they’re in sync in Panorama. However, I can’t access CNGFW via GUI or CLI. Will this setup be stable on a...

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