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Member
CJA50
Posts: 5
Registered: December
0

Hosted VOIP Easy attendant

Is it possible to have the telephone to ring before the easy attendant answers - because it answers immediately at present and I am sure that most callers expext a short dealy whilst the phone rings before being answered.

 

Chris

BT Employee
SeanC
Posts: 139
Registered: 11-12-2009

Re: Hosted VOIP Easy attendant

Hi Chris

 

unfortunately this is not possible, only way this might work as required would be for a line to be called that is not in the easy attendant group and then have this number diverted into the EA Group that way a phone would ring before the divert kicked to the ea line activating your options.

 

If you would like to discus this further please send me a private message with your contact details.

 

Hope this Helps

 

Regards

 

Sean

Power User
nikkil
Posts: 55
Registered: February
0

Re: Hosted VOIP Easy attendant

How about a work around? Like maybe add an option for the easy attendant recording to add a ringing sound at the beginning floowed by the voice recording. That's what we did on a separate service similar to this. :smileywink:

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