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BT Cloud Phone without BT broadband

Luis
Member

Hi!

I hope you can help please.

We rent a serviced office that has an internet connection included. We are out of contract with our old BT business broadband and would like to cancel as no longer needed. However, we wish to retain the BT cloud phone system that works through our new connection.

 

Is this simple to complete?

1 REPLY 1

AdamC
Administrator
Administrator

Hi Luis, 

 

For a business account any cancellations are concluded on the phone by calling 0800800152. If you explain what you are aiming to do they will check to make sure it is possible.

Some of the digital phone solutions require you to have a BT Business Broadband but some do not so it will need to be looked at by the team.

 

Thank you

 

Adam