Website hosting & domains

[ALD2355]

Does anybody have any experience with this product? I am not getting the email from the shop and I have opted for entering my own smtp details. It keeps saying no connection. Host: mail.btconnect.com User: as per BT user name Password: as per BT email Port: 25 or 587 Does anybody know why this does not work as Interspire as telling me hat it is a BT problem not theirs? Thanks

[paragon123]

Check if you can ping mail.btconnect.com. If not run a tracert on it to see where it fails. There might be no route to that SMTP server. 

[Plumly]

mail.btconnect.com uses port 25, ALD2355

Not had any Other Experiance with Interspire sadly,

Just another one try using SMTP.btconnect.com (with the same settings "Port" 25) and see if that helps