Yesterday my Smart Hub did a firmware update (annoying that it was during the working day) Previously:Firmware version: SG4B1B0092BCGui version: 1.117.2 and nowFirmware version: SG4B1B0092BEGui version: 1.132.0So, probably just a GUI update. However...

  I have a problem that support - even thrid line cannot seem to resolve and any thoughts might be useful. The figures vary by maybe 100kbps after a reconnect but nothing more. I have a good quality line on a low usage cabinet.   The max achievable i...

 In a call to the helpdesk I was informed that BT is to stop the standard VOIP - Business Broadband Voice service in a few months time.   I have not had any email communications to confirm this even though there is a claim that users have been inform...

  Check your contract - you should have Next Business Day. Call NOW and get it escalated.  I always seeem to get NBD turn round - unless I request a delay.