How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
My Hybrid Connect was working fine and is now switching between flashing green and flashing blue status. I've factory reset it and connected it via Ethernet (it wasn't connected by Ethernet before and worked fine). I've moved it, switched it off for ...
Hi,I have an Opnsense firewall connected to my BT Smarthub and I am seeing a lot of dropped packets in the Smarthub logs from servers on my LAN. I am not sure whether it is related, but the web interface to the smarthub is very slow. Makes me feel...
BT Business line with static IP address. All working fine with the BT Hub with a dynamic address. I have 2 off Draytek Vigor 2860 and another VDSL line with XLN telecom. The Drayteks are set up following this guide: http://www.draytek.co.uk/support/g...
I'm pulling my hair out trying to come to a solution. We applied for a fibre upgrade in January, which consisted of getting 2 new cloud phones and upgraded internet. An openreach engineer came and put another phone line in late January, he mentioned...
I recently installed BTSH2 and business broadband. I want to filter incoming port traffic by IP address but the firewall software on the hub cannot do this. Will I have to swap the SH2 for a hub/router that does have this functionality and if so, c...
I have a block of Staicic IPV4 addresses, I would like to be able to configure in IPV6 to avoid NAT etc. is that possible? Does it already work?
We were contacted by BT with regards to installing a new full fibre line that would give us a saving against our current costs.1st appointment made and the engineer turned up without the correct access equipment.2nd appointment ,the engineer didn't t...
Hi,I'm having issue connecting to BT IP addresses that I use for work. If I try with the DSL line connected traceroute fails, if I disconnect the DSL line and use 4G BT failover then it works correctly. Testing from other non-BT sites also works.Tha...
Should I be paying for a substandard broadband service ie 10.2mbs download and 0.87 upload?
I have tried to connect wired network connection using modem of ISP provider in Linux but could not see the option for Ethernet/Broadband in network connection. While I choose add (+) option, there has been list of VPN, VLAN. Any help.
