How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
I'm trying to isolate some potential issues with network congestion and wanted to try changing the channel from 36 to 40 as I can see several home networks around me are also using channel 36.However, when I go change the channel, I'm met with a warn...
Can anyone advise, please, whether or not the BT Smart Hub 3, supplied with BT Business Broadband packages:Supports Alexa on the BT Advanced Digital Phone with Alexa?Has DDNS capabilities?
BT seem to have been reducing the power of the routers Wifi signal whilst increasing the power of the BT-WifiX signal.This would make sense because **bleep** the customer.I can no longer get a signal in places I used to get one, but I can see the Wif...
Hi there, I am looking for some advice on a few network issues I've been having. Recently moved in to a new house and ordered BT Superfast Fibre 2 broadband which was fitted the week before we moved in (3rd April). First week we had zero issues with ...
Hello. I’m asking this on behalf of my cousin who is severely disabled and therefore requires a very reliable broadband connection at his home. The performance of ADSL is very poor and fibre isn’t available at his address. I was looking at whether th...
Will my Cisco CVE handset work (connected to wifi) if the SH2 is in bridge mode? I have a TP-Link Archer MR600 v3 that has 4G capability, I’ve been using it for the last couple of weeks while BT sorted out my broadband service, they couldn’t provide ...
I have just moved over from Plusnet Business to BT Business (that’s another tale of woe) and I am seeing continuous packet loss on the LAN interface on ports 80 and 443: 07:54:40, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN07...
I have 900Mb broadband no extras and this month it went up from £60 to £77, I was warned of this due to inflation.But looking at the sales page and none of the broadband packages went up with inflation for new customers, so 900Mb is £54.99 but curren...
My current single extender is right on the edge of its usable range and is prone to losing the signal. Can I insert another extender between these two to boost the signal? Thanks in advance.
Hi, hopefully there are some BT Disc users here.Just moved to BT and setup the Hub2 with fast 500MB speed.Change the Network Name and Password to the old supplier one (my own geeky name) so easier to migrate family and devices to it. No issues hereI ...
