How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for ...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Hi AllI have recently jointed BT broadband again on an enhanced Fibre 67 and was given an estimated download speed of 62 Mbps. (Previous provider was attaining 62 plus speeds)I checked the speed while the Outreach installer was on site to find it was...
Hi AllI have recently jointed BT broadband again on an enhanced Fibre 67 and was given an estimated download speed of 62 Mbps. (Previous provider was attaining 62 plus speeds)I checked the speed while the Outreach installer was on site to find it was...
I have a business and a complaint that has been running for three months. The details of the complaint are too long to type in full here, but I have reached a point where I don't really know what to do. At some point in the past BT has combined our ...
Hey guys,I’m new to digital marketing and planning to hire an agency for my tech startup based in Gomti Nagar, Lucknow. I keep seeing the term “best digital marketing services in Lucknow,” but what exactly does that include?Should I expect just SEO, ...
We have a BT Business leased line. We have heard that our landlord has sold the building out from under us and will be given maximum 1 month notice to leave at any time. We will struggle to afford another office move so soon and a possible solution...
We've been desperate for fibre to be established in the area and now it's here, we were so pleased looking to get it connected. Then we hit a huge issue that nobody seems to be able to work out how to sort / willing to care enough to sort.Our accoun...
How long is an MSO supposed to take to repair? I reported it on 14th May! What are the resolution scales and fix timeframes for an MSO? Why will no one explain exactly what the issue is! Is it a cable, a board etc etc. I am a small business in a rur...
Hi,I am moving form BT Residential to BT Business and for that reason, BT has kindly sent a new router, I believe it is Smart Hub 3. I have a NAS connected to my current BT Router Smart Hub 2 (Residential package) and through that NAS, I host many se...
We have recently opened a Community Hub in our small town and are looking for a good rate on broadband - does BT offer a reduced rate for charities. The Hub is providing various services to the community to include a Foodbank, Coffee mornings for th...
Hello,I am wiritng here as i am looking for some advice on what is the best route to follow regarding potentially logging a complaint with BT regarding a clients services. I am an IT consultant and visit a small 1 user client every 5 years to review ...
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