How do I log into the Cloud app? Here’s a link to the guide for logging to the BT Cloud Work Mobile App, here’s how to access the BT Cloud Voice portal and here’s how to access the BT Cloud Voice Express app. order confirmation emails will specify ...
Hi All, If you are experiencing any problems or have any questions relating to your Broadband Voice or Hosted Voice Product or your move to another BT service as a result of the closure of these products, please contact the following numbers where...
Hi Logging onto the Cloud portal is becoming very problematic and frustrating. I either get 'bad request' or 'this page isn't loading' errors. I've tried opening the portal on different windows, different web browsers, incognito, cleared caches.I've...
I have a yealink phone system and 1 extra wireless phone and the charger for wireless phone has broken in prices so can't be fixed , but I cant find anything to order new one please help
We're a small garage that rely almost entirely on our phone line for bookings. Seven days ago, BT disconnected our analogue phone line as part of the switch over, and we still have no phone service. We're losing a significant amount of custom and inc...
So. I've had no response to my request regarding assistance getting my AT191 working with my Bell Systems BT1 door intercom. Is there a direct way of communicating with the technical department? I have tried BT's so-called AI system with no success...
Good morningOur current set up with XLN Telecom on the PSTN network means that we have one main number, but 2 lines. Therefore when one line is in use, the 2nd line rings/can be used for outbound calls. There are no separate phone ports for each, as ...
Hello there.Our business has very recently changed from BT analogue to voice cloud express, which we are very happy with. Unfortunately part of our previous set-up included a Bell systems BT1 door intercom, which essentially plugged in to the old a...
Finally got changed over to SOGEA and Cloud Voice after 9 months of faff - it's working OK but I would like to see what is available to customise. I have read that music can be added for people on-hold/being transferred which is better than the empt...
Hi I am looking at switching from Daisey back to BT with digital phone and fibre broadband.Having contacted sales we got to the point of setting a switch date and setting up direct debit and the sales man after a few minutes on hold informed me that...
Hi, I have 5 phones at my business - I don't need them to work independently for users....just need them to do all the same thing.I am trying to work out how to set up a temporary personalised 'out of office' message on days when we might be closed e...
Cloud Voice handset: only rings once before it goes to answerphone.
