How do I log into the Cloud app? Here’s a link to the guide for logging to the BT Cloud Work Mobile App, here’s how to access the BT Cloud Voice portal and here’s how to access the BT Cloud Voice Express app. order confirmation emails will specify ...
Hi All, If you are experiencing any problems or have any questions relating to your Broadband Voice or Hosted Voice Product or your move to another BT service as a result of the closure of these products, please contact the following numbers where...
Hi I am trying to link contacts between the Yealink phone (there are 5 users). I've tried using the business portal to set up 'group contacts' and adding contacts but this doesn't seem to link to the phones. I've turned on 'phone services' features f...
Excuse me if I am rambling like a lunatic but I do feel like I am losing my mind. I can't believe how incompetent BT is. If it was up to me we would switch to another provider but my boss thinks it would be too much hassle... We have agreed to a S...
Hi, we have some phones that are no longer used, they are BT Polycom VVX601 - I would like to know if these need to be unlocked before selling and if they will work for the new owner. Apparently BT lock the firmware to only sync with BT servers - is...
So BT have made me have one of these Yealink W73H phones and go over to this Cloud Voice system - thus making redundant my 5 handset and answerphone DECT system (has anyone considered the environmental impact of dumping all the phone that no longer w...
I've just had cloud voice installed and have been sent just one of these Mickey Mouse - Toy - Yealink phones W73H model. Considering the change to this rotten internet phone system was forced on my by BT - the old PSTN phone worked fine and I previo...
I've just had a cloud voice system set up following enormous delays. Weeks ago the email said the cloud voice system was setup and I could just log in. I keep trying to load https://businessportal.business.bt.com/ but it won't even open the page I ...
after many years of non stop issues we were finally sold another dream of the perfect system for us!! Nonsense. We are currently in the middle of a complaint/dispute as we are not receiving the service that we should be and although up to the point o...
Anyone got the password for the yealink w70s for cloud voice express and the pppoe user and password for the hubs? we are changeing hubs and i need to set the w70 on a static ip and change some dns setings
I'm in the process of moving 25 BB lines to BT Business, several of which will keep their phone number & phone access through the Cloud Voice Express box, however, to manage it on-line, it says to login using my BT Business credentials, but I don't w...
BT moved us to cloud voice from express and all works fine but I cannot work out how to set my company hours and a greeting out of hours saying we are now closed. I’m using the portal and seem to be able to set the company hours but I don’t seem to h...
