Phone system
Support for systems like Avaya IP Office, BT Quantum, BT Cloud Voice and BT Cloud Phone.
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Frequently asked questions - Phone systems

How do I log into the cloud phone app? Here’s a link to the guide for logging to the BT Cloud Work Mobile App, here’s how to access the BT Cloud Voice portal, here’s how to access the BT Cloud Voice Express app and here’s how to access the BT One Pho...

BethM by Administrator
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Hosted Voice and Broadband Voice migration

Hi All,   If you are experiencing any problems or have any questions relating to your Broadband Voice or Hosted Voice Product or your move to another BT service as a result of the closure of these products, please contact the following  numbers where...

markp by Grand Guru
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I’m sick of Apple! What Android phones are best?

I’ve had iPhone since I was 11 years old for 15 years now. I’m sick of it. It’s not what it used to be. It just went downhill for them ever since Steve Jobs died.What android brands/phones are best for:Best security: ?Best to root and download other ...

ritter by Member
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Anyone else migrate to Teams Business Voice?

My company has been on Cisco Call Manager for like 5 years or so and in that time we've moved to Microsoft 365 Enterprise and all that. I'm looking at moving us off Cisco phone system and onto Teams Business Voice. The issue now is the MSP/reseller c...

resler by Member
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BT one phone

Since moving over to BT one phone 6 months ago we have nothing but problems, The 2 desk phones do not work and never have, We have had replacements but they also do not connect. We have been told its the mast the signal etc but the fact is we have no...

7590 with BT Business IP Phone

I just upgraded my broadband to full fibre and I’ve been given a hub and a Yealink DECT IP Phone (W73P).I have been provided with my username and password by BT so I have swapped out the provided hub with my 7590 and everything is fine with it. Howev...

casse by Member
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How to access cloud voice portal

Hi allI've inherited this cloud voice system from the previous IT manager, but I don't have the password to access the portal.I've tried the forgotten password link using the username and domain, but nothing comes through.Any idea who I can contact t...

Cloud voice express

My app isn’t working to cloud voice express it says it’s under maintenance and has been like this for agesi I desperately need to access it to change the amount  of rings before it goes to voicemail we are losing clientsI can’t get anywhere trying to...

migration BTOnephone

Since 6th April migration of Onephone to EE our phone system has been inoperable. We have had to direct all calls to an O2 simcard  means we operate on a very reduced service.  We need our phones for our business 24/7 in and away out of the office be...

Need a new phone system for our small business

We've used a local vendor since we opened our clinic in 2003 and they've always steered us in a good direction, until we signed our last VOIP contract to go with Zultys. Zultys is horrible and I cannot wait to flush them. Our contract expires in a co...

gutta by Member
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New Cloud contract

So, we signed a new contract for a cloud service phone system in March, which they subsequently cancelled without telling us, and we are now trying to get it reinstated. Meanwhile I've been told that the cost has increased due to the rep over-discoun...

DRF3345 by Member
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