How do I log into the cloud phone app? Here’s a link to the guide for logging to the BT Cloud Work Mobile App, here’s how to access the BT Cloud Voice portal, here’s how to access the BT Cloud Voice Express app and here’s how to access the BT One Pho...
Hi All, If you are experiencing any problems or have any questions relating to your Broadband Voice or Hosted Voice Product or your move to another BT service as a result of the closure of these products, please contact the following numbers where...
Just got the new voice express phone, set up and haven't got a clue!How do we connect with our other phone, our old one?Can you record your own message?
I have 2 Yealink phones and the app on an Android phone . . .If the phone rings and I answer on the Yealink the Android phone with the app rings (even while I'm speaking on the Yealink) - and vice versa. Surely when one of the instrument options ( Ye...
I have a new yealink w73p handset with the voip system.I need to transfer my contacts on to it .When I select Phonebook on the phone menu it beeps and says “connection error”has anyone found a way of transferring a lot of contacts to the handset. bt ...
Hello,I tried enabling following ports on our firewall as per this KB (https://support.btcloudphone.bt.com/articles/RC_Knowledge_Article/8132?retURL=%2Fapex%2FSupportPorta... BT Cloud Phone Meetings signalingSIP/TCPN/A8801, 8802BT Cloud Phone Meeti...
Hello. Apologies if this has been answered in another thread (I have read through the FAQs and searched key terms) Currently, my Cloud Voice handset will, at best, ring only once before sending the caller to voicemail. Previously, the handset (and ...
We have just switched from a BT analog business line to digital Voice Cloud Express and I thought you might like to know our experiences. I set up the hardware before the switch because I was due to be out of office for a week. Following the switch w...
Hi Community, I have a new Cloud Voice account, and users are set up, but three of the users can't have their correct extension allocated. I keep getting this error - "The default extension number 112 for this number is blacklisted and cannot be us...
Hi there,The administrator manual of the BT Quantum - somewhere around the start it says to refer to the 'BT Quantum Instilation Guide, for for instructions on installing and commissioning the BT Quantum system'. I have scoured the internet for this ...
Nearly a year after first contacting BT to complain about numerous issues we had eventually arranged to meet a representative from BT face-to-face. The meeting was at 11.00am this morning. Both company directors had travelled for several hours to att...
HiI have a BT Cloud Voice Express system which seems to work quite well. However adding another phone seems to prove prohibitive unless specifically using a Product purchased through BT and that is even if you have the identical phone from a third pa...
