How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Hi,Wondered if anyone had any ideas. I have a business network which has domain controllers, sql servers, mail and laptops etc. I have moved to BT because Plus Net are closing their business services. I was switched from Plusnet to BT over weekend a...
Is it still the case that BT_Guest_WiFi is not supported by the extender discs? I run a cafe in an old building, with my main customer seating area on the ground floor and my router on the second floor. If Guest WiFi isn't repeated by the discs, it ...
Please could a mod look into a delayed order for me? Thanks. I chatted with Deepak and the order will be re-issued.
Hi,Perhaps this is buried somewhere and I've yet to find it - but for both my Business broadband login (on secure.business.bt.com) and my EE mobiles (via the BT Dashboard) - neither have the option for Multiple Factor Authentication (MFA) / 2FA - I j...
Not sure whether this should be in Broadband or Phone Line but here we go, I have installed a Draytek Vigor 2865 router on our FTTC VDSL2 connection, the SH2 was causing major issues as much on my work involves uploads which kills downloads, this is ...
Hi, has anyone else had issues recently where BT customer support haven't a clue when you request a DNS PTR amendment? It used to be very straight forward to submit the on line request form but the form no longer seems to exist on the web site with l...
Does anyone with BT Net know if you can use your own router if you've already signed up to use their Meraki managed router? Or do you have to call them to switch to Wires Only before you can use your own router?I've tried finding this out directly wi...
Hi, I'm just looking for some advice. We have been advised where I work that we will need to switch to a BT Private line as the analogue is being disconnected from the cabinet which provides our connection. We were told by our supplier that this was ...
we recently changed from Plusnet business to Bt Business, we are on the Fibre 76 Essential + Digital Line package. we have been told our estimated line speed should be download 61-73 and upload 17-18. When the engineer ( not BT ) came to install it h...
Hello: We have a BTNet Leased Line Wires-Only fibre connection, which we've been successfully using on IPv4 since its installation a few years ago.We now need to set up IPv6 on the connection - but we were never given a welcome pack with any IPv6 det...
