Ability to record calls?

[jaffa89]

We are looking to possibly record future calls made to our office and calls from our office.

We are currently using a Versatility telephone system is there any module available to enable us to record the calls?

Thanks,

[Davel]

You need to have a voicemail module fitted, if you have one, have a look at page 73 in the owners manual.

[jaffa89]

THanks for the reply. We have a voicemail module fitted, I looked at page 73 and didnt see anything relating to recording a call, however on page 72 I did, I followed the steps and could not find 'Call Recording' - Any advice would be appreciated :-).

It does say in the manual that its for the 8 port voiceomail module only, how do I tell if its the 8 port one we have?

Thanks again.

[Davel]

Just had a look at the Installation manual but can only see reference to a 2 or 4 port voicemail module so I'm a little confused myself!

[jaffa89]

DId you find a way making it happen after? 😛

[CFM]

Hi,

You need to have the 8 port voicemail module in order to be able to record calls.

Hope this helps!

M