Where does this email address come from.how can I reply
Caseupdate@ekciminfoprod.bt.comCan anyone tell me where abouts this email come from, which department, and how I can reply to itPleaseThank you in advance
Forum Posts
Ancient BT laptop, again
I'm posting this again because the forum account registration system barfed and wouldn't let me log in again, forcing me to register with another new account in order to post on this forum.The moderator BethM did reply to my original post and I'd be ...
Ancient BT laptop
Good afternoon all In my loft I've discovered an elderly Zenith Data Systems twin-floppy laptop that's been rebadged British Telecom. It must have been there 15 years or more, and I have no memory of its provenance.The asset number sticker is prese...
Modern Retail Operations with Cloud-Hosted RMH Store
Cloud-Hosted RMH Store solutions help retailers manage point-of-sale operations with greater flexibility and efficiency. Retail Management Hero (RMH) is widely used for handling sales, inventory, and customer data, and hosting it in the cloud enhance...
btconnect.com email lost password
For the last week I have been passed around from BT Retail to BT Business then onto Network Solutions both Residential and wholesale then on to Microsoft365 in an attempt to reset my forgoten password on the account ***@btconnect.com and as it stands...
BT One Phone Discontinued - surely this cannot be right?
BT One Phone (our current phone system with a contract until December 2026) is being discontinued in March 2026. Our local sales team want to move us to Cloud Voice, which is slightly more expensive, and start another 3 year contract. If we do not ...
Resolved! How to leave Positive Customer Service feedback?
Hi all [I don't know if this is the right board to post in, so please forgive me if I've picked the wrong one] I recently had cause to call customer services, and received great service. Following the call, I received a text message on my mobile, req...
BTBusiness MyAccount Groups
Hi, I'm new to BT Business, so sorry if this is a dumb question...In MyAccount it shows all my orders in something called Group1 which I was able to change to Norfolk.I am now working on orders for Cambs, but I cannot find out how to create a second ...
Help us improve the way we contact you
Help us improve the way we contact you We’re always looking for new ways to help you stay up to date with your account. Have you had any emails, letters or SMS from us that you felt could be better? Drop us a comment below to let us know your e...
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How will AI tools change the way small businesses work in the next few years?
Hi everyone,I’ve been thinking a lot about how AI tools might change the game for small businesses. Right now they already help with things like drafting emails, managing schedules, or giving marketing suggestions. It’s a bit like having an assistant...
