How do I reset my email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. How do I empty my email inbox? Here’s a lin...
MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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I dont use my landline anymore and don't want to keep it but concerned that it may affect my business web and email domain name / email address. Are they still linked or are they completely separate now?
We have used 'Mailchimp' for a number of years in order to send our weekly email newsletters to our members. However, in order to ensure that all our members receive the emails, we now have been requested by Mailchimp to authenticate our email domain...
I am locked out of my btconnect.com email account. I can login to my BT Account as usual. # If I try to login to the Office365 email with my btconnect.com account with the BT password, it says "incorrect password" (as expected!) but if I use the co...
Hi, I would be most grateful if someone could point me in the right direction please:I've had a btconnect email address that's linked to my business for 25 years........ BT are not able to provide telephone or broadband at my business premises so fo...
Hello,With a btconnect email, I am able to access MyAccount, but when trying to log in to the mailbox through outlook or the microsoft web portal, it says the password is incorrect.Changing the password has not fixed it.As I understand it, the passwo...
Can anybody help please, For many many years I've had a btconnect.com email address, for convenience I long ago redirected that email address to a new email, I'm now finding I'm no longer receiving emails and unfortunately I don't know where to login...
Hello there, I help a local small business with their website and they've never seemed to know where their domain login is or where their website is hosted. They signed up for it years ago on what I think was a legacy service? Their site is currently...
All my sent emails are bouncing with the above error.After googling it looks like my email address has been used to send emails. Ive reset passwords and still cant send emails. After spending hours trying to speak with someone I keep getting directed...
Hi,I'm in the process of moving a clients website from BT to Siteground, including mailboxes. How can I export mailbox contents to be imported into the new hosting? Sync seems to fail with any desktop app and webmail has the Export function removed. ...
Hello Team, I’m facing an issue where the Remove button is missing in the user management section of my system, and I’m unable to remove a user from a group. I have full Administrator privileges, so I should be able to make these changes. However, th...
