Email and hosting
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Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
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Frequently asked questions - Email and hosting

How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.   General email settings help When setting up ...

BethM by Administrator
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BT office 365 and btconnect.com email limitations

I am trying to help a client who subscribed about a year ago to BT Office 365 thinking that their exchange mailbox size would be 50gb.  They still use a btconnect.com email address with this account and of course despite them signing up for the 365 w...

Domain email Problems

We have a BT hosted domain name (created using 1st DNS in 2001 as advised bt BT), transferred to BT Business (via BT Domains Centre in October 2009.   Our broadband account was BT Business.  We have several domain name email addresses that have worke...

Finding domain account

Hello, We have just taken ownership of a church website and with that a bunch of BT account information. We can log onto the account and can view various bits but not the domain name.I have checked and the domain name is definitely registered by BT a...

Zorell by Member
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Locked out of BTCONNECT Email

Hi All I changed my BTCONNECT email password a couple of weeks back. However this immediately caused me to lose access to my Email with password not being accepted. The password allows me to see and change the Question etc on the BT account but says ...

Cannot receive emails as Inbox Full

Have had several btconnect emails for about 15 years. One is now telling me the Inbox is full so will not receive emails. How do I delete emails as I cannot setup the account in Outlook. I know the outgoing and incoming server details and have copied...

Resolved! Business lite email forwarding.

I am having an issue with our domain and business lite email.  I am trying to auto-forward emails to a different domain but I keep getting a 550 5.7.520 bounce back error stating Access denied, your organization does not allow external forwarding.I u...

BTconnect legacy email addresses

Both myself and my wife use these as our primary e-mail address which are left over from when we had a business account. Although I can log in to the accounts using e-mail address and password I can't get access to Office 365 e-mail it says the passw...

Microsoft Azure

Recently, I have noticed that enquiries and emails generated on my website are no longer sent through to my Outlook inbox. When setting up the WP Mail STMP I am directed to Microsoft Azure portal, and told to open the App Registration. When I try to ...