Email and hosting
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BT Business Email Password Reset

Under Managed Services, Manage email accounts, the option to change password for mailboxes (aside from admin) has been removed (new fisher price version website). A colleague has changed their password and forgotten what it is. Whereas I would normal...

Retaining a BT Connect email address

Hello All, Can any BT employees help me with this please. We're looking to move our broadband away from BT but have a BT Connect email address. We're happy to pay to retain the email address and have been reading up about premium mail. Every time I h...

AnneT by Member
  • 4 replies
  • 0 kudos

BTConnect Email hacked

My BTConnect email has been hacked and I am now receiving 100s of messages:"Your message couldn't be delivered because you weren't recognized as a valid sender. The most common reason for this is that your email address is suspected of sending spam a...

Mulitple spammed emails appearing also in Sent items

I am having serious spam attacks.  I've had over 17,000 emails in the last 2 days.  I've blocked them so they now go to Junk (which I have to then delete) but also they all also go into Sent items.    They do not show on my email client (Outlook) or ...

Jemic1 by Member
  • 3 replies
  • 0 kudos

BTCONNECT Email - Access to modify password

I have had BTCONNECT email  for c.20 years, which at the time allowed upto 10 additional emails to be addedI need to change the password as i am having issues with Outlook but now cannot locate where i can do this - i keep being redirected to my BT a...

Cumara by Member
  • 6 replies
  • 0 kudos

Frequently asked questions - Email and hosting

How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.   General email settings help When setting up ...

BethM by Administrator
  • 0 replies
  • 0 kudos

Resolved! How do I close the Microsoft 365 Essentials account?

Hi all, I'm hoping someone can help with this, I signed up for Business fibre many years ago and moved onto another provider quite some time agoBut despite cancelling my BT services, I'm still signed up for the Business Essentials 365 service on my p...

adresch by Member
  • 5 replies
  • 0 kudos