Email and hosting
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Forum Posts

BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 31 replies
  • 0 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

VickyK by Administrator
  • 25 replies
  • 2 kudos

Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
  • 0 replies
  • 0 kudos

Frequently asked questions - Email and hosting

How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.   General email settings help When setting up ...

BethM by Administrator
  • 0 replies
  • 0 kudos

Reliable business web and email hosting in the UK

I have a current web and email host (will not name and shame just yet!), where the web hosting has been satisfactory, but the email service has been pretty bad. This was on their in-house cloud hosting solution. They are moving to cPanel hosting (in ...

weggh by Member
  • 0 replies
  • 0 kudos

Email login tangle

I just set up a BT business broadband account on behalf of a small organization where I volunteer as treasurer. However, I can't seem to login to the email account that (I think?) should come with it. The links from 'my account' on the BT website jus...

saguaro by Member
  • 0 replies
  • 0 kudos

Retaining email address when leaving BT Business

Although I have been retired from business for some years I have continued to pay for BT Business broadband. This was mainly to retain my business name address and the @btconnect address and keep things simple. The contract is coming to an end this m...

bt connect email password reseting

Hi,I was given advice about resetting email passwords last year.  I've tries to reset again after 10 months and a suspicion my email has been hacked and I'm struggling to figure out how to change the password again.  Any help is really ...

storage limits

I have 1gb storage limit on my business email.Is there any way that this can be increased? I would ideally like 5-10 gb storage.

Email lock out

My btconnect account will not allow sending emails and says This message couldn't be delivered because the sending email address was not recognized as a valid sender. The most common reason for this error is that the email address is, or was, suspect...