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Where BT Business customers help each other get the most from business products and services.

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Community Activity

Cloud Voice Express/Cloud Voice

Hi everyone, we signed up for cloud voice express under advisement from BT in mid January, 7 months later our small business still has no landline and its costing us customers daily.I am stuck between BT Business and BT Complaints neither of which wi...

Hamble by Member
  • 1 replies
  • 0 kudos

BT Business Complaints Procedure doesn't work

Our business broadband contract expired over 2 years ago with BT and I am still dealing with the after affects. In March 2024 we received a bill saying we owed over £4,000 due to early cancellation. Confirmed with BT business that the contract had ex...

ASLltd by Member
  • 1 replies
  • 0 kudos

BT claiming I'm outside the UK when I'm not

I keep being told when trying to use MyOffie services, having successfully logged on: "...we have restricted access to Manage services to locations outside the UK". Oddly enough that reads as if you can only do it from outside the UK but I think it m...

BT for Business

I work at The Workplace Depot, we are currently looking for a reliable internet supplier due to us having over 30 chrome boxes and large screens, and we were wondering if BT were a good choice from other businesses' points of view.Please let us know ...

Resolved! My old business landline and related email

Hi I hope you can helpBetween 2000 and 2011 I had a business landline 020 8255 2419I also had business email      shaftesburyarms@btopenworld.com.  I left this business at the end of 2011 and the account closed. Aside from the business line and email...

Help needed to change Smart Hub 2 IP address

all,i have a requirement to change the IP of the router to with a submask also need to turn DHCP off.When i do this, the router always defaults to i missing something.I have a Meraki device that is 172.1...


Hi,I’m hoping you are able to get this resolved as a matter of urgency as this is becoming a huge problem. Especially if things don’t get resolved before this Friday. Basically what’s happened is one of my colleagues placed an order with Zen broadban...

Jake_h by Member
  • 1 replies
  • 0 kudos

7590 with BT Business IP Phone

I just upgraded my broadband to full fibre and I’ve been given a hub and a Yealink DECT IP Phone (W73P).I have been provided with my username and password by BT so I have swapped out the provided hub with my 7590 and everything is fine with it. Howev...

josap by Member
  • 1 replies
  • 0 kudos


Please can any one Help, I have tried getting my billing issue sorted.Every time i phone i am either on hold for a hour or more, or i get passed from department to department 

kh1 by Member
  • 1 replies
  • 0 kudos

Mail Blocked by Spamhaus

I host my own email server and I have become blocked by Spamhaus I have followed to removal guide and messaged them, the have referred me to My ISP for removal and sent me a link to send to BT to follow up, who do I need to contact at BT regarding th...

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