Help

Welcome to the BT Business Community

Where BT Business customers help each other get the most from business products and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
314806members
52365posts

Featured Posts

Trending topics

The Community is an active and collaborative place to learn more and ask questions to fellow members. Check out our most popular conversations happening right now.

Community Activity

Start a conversation

Static IP transfer from copper service to Full Fibre

HiI had my BT business copper service upgraded to Full Fibre two weeks ago and right from the start requested my static IP address that I have been using since the old service was installed over a year ago, to be transferred over to the new service. ...

etocwel by • Member
  • 113 Views
  • 1 replies
  • 0 kudos

BT Onephone decommissioning

As the BT Onephone system is being decommissioned in March 2026, I will be glad to cancel our services with BT & go elsewhere for our telephony. This is due to a long history of awful service & underhand sales techniques which have cost us tens of th...

HayleyS by • Member
  • 252 Views
  • 3 replies
  • 0 kudos

Failed port in

Ever since we went live with BT on 2nd October, BT didn’t take over properly from our previous provider. So we have requested a port in on both the 7th Oct and 21st Oct which was due to take place on 16th Oct and 31st Oct, respectively. Each time bei...

New Broadband service over fibre

I called in to Sales to request a new BT Business service, broadband and phone. I made it very clear to the Sales rep that it was a "new" service i.e. there is no fibre to the building from the street (the building is not new, just the service is new...

Login for My Account is now working

Login for My Account is now back up and working The technical issues with logging into My Account,  are now fixed.  We apologise for any inconvenience this may have caused and thank you for your patience.

AnitaM by • Administrator
  • 338 Views
  • 0 replies
  • 0 kudos

Cloud Voice Express

Afternoon all.What a joke! A company as large as BT launch products that do not work or have so many faults. They have us over a barrel.  We sign contracts,so there money is guaranteed.  Trying to get  through to them is a joke as well. Live chat is ...

Aq__ by • Member
  • 334 Views
  • 1 replies
  • 0 kudos
Load more
Getting started

To get the most from your visit, take a look around the community and check out our help section to see our community guidelines and tips on posting.

Ready to start? Simply register and get posting.

Welcome

A big hello and welcome to the Community. We’re your Community Moderators and are happy to help with any questions you may have.

BethM and AdamC

Latest from our Blog

Guest Wi-Fi and why it's good for your business

As a business, you might have customers or clients at your premises who want to use your Wi-Fi but you need to keep your network secure. Our solution is called Guest Wi-Fi. Guest Wi-Fi is a separate, ...

0 Comments
View All