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Where BT Business customers help each other get the most from business products and services.

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Community Activity

Inbox won't load emails

Hi, I'm really struggling and would really appreciate some help please. For the last 24/36 hours my Inbox takes a while to load then nothing and I get the message '' We are experiencing issues with the service, please try again later.'' I can send em...

BT Smart Hub 3 and Windows 10

We have been "upgraded" to the new Smart Hub 3, which is refusing to talk to any of our Windows 10 PCs, unilaterally.  We have 3 Windows 11 computers, and also of older Macbooks and iMacs which connect with no problem - but something about the wifi c...

Avaya IP 500 V2

A customer of mine has a VOIP system with BT, bundled with dedicated 100 meg BTNet broadband. They installed an Avaya IP 500 box about two years ago and now we need to make some changes to the way the system sends out an email when they receive a voi...


I have an open complaint noone gets back to me noone sorts the problem. My 75 year old Mother has bee with out landline and broadband for over a month now How can i get this resolved. Thanks 


Hi  I cannot find the schedule to the general terms for the new enhanced SOGEA broadband in the BT website. If anyone has the link please.  

Resolved! Possible email scam?

One of my users has received an email from "BT Enterprise Communications <foyle.electrics@btconnect.com>" with subject "Action Required: Account Upgrade Notification". Is that from BT, or a scam attempts?

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A big hello and welcome to the Community. We’re your Community Moderators and are happy to help with any questions you may have.

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