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Where BT Business customers help each other get the most from business products and services.

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Community Activity

Btconnect.com email

I use to work for Bt and had a btconnect.com email. However its is now locked and I am not sure of the password. Every time I put the incorrect password in I have wait a period of time to try again. Can anyone help please 

Dreammachine and BT Business Hub 2

I've been contacted by a company that has a full setup for ubitiqi for the office they are moving into, previously not IT guy so are looking for me to install it. Looks like they have bought it off paper and not thought longevity about how it will wo...

beban by Member
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  • 1 replies
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billed for no service

I am being billed for broadband when I rang up and cancelled it. Plus it wasn't set up or connected. Partly refunded too.

BT Business login - and btconnect email

Immediately after installation of FTTP , I was locked out of btconnect.com email. Changing the BT Business login password didn't help. The vendor of the fibre package (BT local business) did manage to request an email password reset from BT internall...

dmlevy by Member
  • 101 Views
  • 1 replies
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Complaints

has anyone an email address for a complaints department or details of someone that is actually going to listen to a complaint and deal with it. instead of being passed about on live chats. left for 8 months with no working broadband while still being...

Email Problem

Since BT changed the format of the email page I have been unable to forward emails received from suppliers and customers to my engineers. I am told that the content is not acceptable and may have errors etc. How can I be able to receive these emails ...

Static routes stop working on Business Smart Hub 2

I have a recurring problem with static routing on a Business Smart Hub 2 on the FTTP service. At our location we use network 172.16.10.0/24 as our main network. This is set up on a Cisco layer 3 managed switch and Cisco Mobility Express wireless setu...

tpca by Member
  • 191 Views
  • 1 replies
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Static IP setup- router?

Evening, I am setting up a group of 5 static IP's after BT "lost" ours during a broadband upgrade and assigned a new set !Following these instructionshttps://business.bt.com/help/article/configure-the-bt-business-hubs-and-assign-multiple-static-ip-ad...

dag by Member
  • 188 Views
  • 3 replies
  • 0 kudos
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