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Where BT Business customers help each other get the most from business products and services.

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DMP portal

I apparently have a marker on the BT DMP portal , no one can seem to help me remove it billing goes to faults faults to billing it’s apparently a simple fix which no one can do. How do I get the marker removed there is no debt or bills on the line or...

trix12 by • Member
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I need HELP & no one from BT is replying

I'm nearing the end of transferring 20 Plusnet BB accounts to BTB and I have issues with one in Ipswich. My BT sales person said that I could upgrade to FTTP at the same time as taking over the line, but Openreach have determined that this is not act...

ea-rfca by • Member
  • 53 Views
  • 0 replies
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Line Restriction no one can solve

There was a restriction placed on our line on the day you had your outage Wednesday 24th, by way of order that order was then never removed but no one can see any restrictions. I have called billing faults , orders, no one can see any restrictions it...

trix12 by • Member
  • 52 Views
  • 1 replies
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Billing

So, what am I supposed to do? I believe my bill is incorrect, I have questioned it but I have not had an answer and now it looks like I am overdue paying it. Seriously, BT, get your act together.

JAD1 by • Member
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  • 3 replies
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Guest WiFi on smart hub 3

Hi, has anyone managed a workaround to extend the Hub 3 Guest Wifi?I have tried a WiFi extender using the hub WPS but it only extends the main Wifi, not the Guest Wifi.I have tried 3 extenders so I presume the hub3 is smart and prevents connection.Th...

BT Net Complaint

Hi,Just wondering if anyone can help. I need to raise a complaint about the service I’m currently receiving from the BT Net department.I've just posted this on the BT Business Complaints: I'm wishing to raise a complaint about the service I have rece...

No business phones for 7 days and counting...

We're a small garage that rely almost entirely on our phone line for bookings. Seven days ago, BT disconnected our analogue phone line as part of the switch over, and we still have no phone service. We're losing a significant amount of custom and inc...

FrankMcCall

Why cannot I access my archived orders? The dashboard indicates there are 9 but they are not accessible at this time and purposes I return “later”!

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