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Where BT Business customers help each other get the most from business products and services.

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Overcharging

We had a new contract set up in late 2021. We were mistakenly charged for an extra phone and broadband service from that point onwards. This has continued whereby we have been overcharged right through into a new contract to now. Nobody wants to reso...

SamP1 by • Member
  • 70 Views
  • 3 replies
  • 0 kudos

BT horrible customer service and product for business

I use BT business line and the line service became completely unusable after the switch to cloud service. I have been trying to contact customer support for a while and they have been nothing but useless, I have been in contact for a month now and th...

abaw by • Member
  • 71 Views
  • 1 replies
  • 0 kudos

Complaints email

Please can someone kindly advise me of the complaints email. Our services were suspended this morning for no reason, we have suffered significant loss of earnings due to this. Extremely disappointed. 

XML vs. HTML Sitemaps for E-commerce: Which to Use?

Hi everyone,I'm currently optimizing my e-commerce site, and I'm a bit confused about the differences between XML and HTML sitemaps. Can anyone explain the specific roles each type of sitemap plays in the context of e-commerce SEO? Additionally, is i...

BTOP Billing us when we are no longer with BTOP

I have had a discussion on here before, and was told I would be contacted regarding BTOP still billing us for a service we no longer have with them.  I have had various calls from BT & BTOP, to cancel our contract using a ETC waiver from BT Local bus...

Sue7 by • Member
  • 70 Views
  • 2 replies
  • 0 kudos

Returned equipment

I’m disgusted,I upgraded my BT business broadband & was asked to return my old equipment which I did,then months later I have received a bill that says overdue,I’ve rang up & they say I need to give them £76 as I haven’t sent the equipment,I assured ...

Azz by • Member
  • 116 Views
  • 1 replies
  • 0 kudos

email acocunt with BT Business?

Hello I have  a BT Business account and was wondering if it includes an email account. When logged into BT Business (My Account) I tried clicking on the Email button but end up at office.com. Very confusing!  

osirak by • Member
  • 130 Views
  • 3 replies
  • 0 kudos

Office 365 Granular admin

Pay for office 365 through BT & have received an email requesting that  if we want to continue working with BT , we need to ask them to send us a new Granular admin relationship request.What is this & how do we request it?

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