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Where BT Business customers help each other get the most from business products and services.

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Business Smart Hub 3B P - Port Forwarding

I am trying to setup a simple port forwarding for 3 devices all using internal port 22 and external ports AdGuard 1 - 51022AdGuard 2 - 51023RPi5               - 51024 I cant for the life of me get anything to connect from outside the network i am usi...

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Kodachi by • Member
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How to follow up on complaint I raised

Long story short, I renewed my contract in June, I've been overbilled for the wrong services since, raised a complaint and I'm now being hassled about non-payment (I'm actually owed ~£300 in over charging) I have a complaint number and want to send a...

698175 by • Member
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Keeping TalkTalk and PXC customers connected

BT Group has acquired TalkTalk and PlatformX, ensuring continuity of service for millions of customers. Our focus is simple: to make sure you stay connected and supported.   You remain a TalkTalk customer and you don’t need to do anything differently...

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BethM by • Administrator
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Plugged pulled

Our business line has been out of order since 7th Sept as BT failed to put through the order placed on 25th Aug for change to digital…they subsequently lost that order and then opened a new one…Charged £100 for a new phone to work on digital system…n...

Cisco ATA

Hello, the business I work at recently took over from the old owner. We have completed our Cloud voice phone set up and the phone numbers have been ported across. However, we found out that the Cisco ATA the previous owner had is not working with our...

BT Smart Hub 3 for business

I have just had a BT Smart Hub 3 installed and I want to use my existing phones, I notice that the green pug on the back does not work, is the an adapter I can get?

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Latest from our Blog

PSTN switch-off: Is your business ready?

The UK's traditional phone network is approaching a major milestone. By 31 January 2027, the Public Switched Telephone Network (PSTN) and ISDN services will be retired, completing the move to a fully ...

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Why your business needs a professional email address

When you're running a small business, every interaction counts. Whether you're responding to a new enquiry, sending a quote or following up with an existing customer, your email address can influence ...

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