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Where BT Business customers help each other get the most from business products and services.

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The Community is an active and collaborative place to learn more and ask questions to fellow members. Check out our most popular conversations happening right now.

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Getting billed for closed accounts

Hi Can anyone help?We closed a  broadband account and 2 phone lines on the 20th March. We are still receiving bills and a direct debit was taken last week. I have spent over an hour on two calls, which honestly didnt give me any confidence that the i...

AndreaH by • Member
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Exporting BT Business Mailboxes

Hi,I'm in the process of moving a clients website from BT to Siteground, including mailboxes. How can I export mailbox contents to be imported into the new hosting? Sync seems to fail with any desktop app and webmail has the Export function removed. ...

Wifi 7 hub?

Hi there I currently have bt fibre 500, and as a business customer use the Bt home hub 3. I wanted to upgrade to a WiFi 7 router, maybe something like an Asus Rt-Be88u. But someone said digital voice wouldn't work, as it needs the bt router to work. ...

Digital landline number

Our charity recently took out a business account to include a digital landline. Problem - the number issued does not relate to our area. How can we get it changed?

CoPs_62 by • Member
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Netwalks for small business owners

Hi everyone, I have just posted a blog post about the Netwalks we host in partnership with Small Business Britain.   Netwalks are a great networking and learning opportunity for any small business. They cover a number of topics, including AI and soci...

BethM by • Administrator
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Bot Up Your Business Programme

Small Business Britain, supported by BT Group, is excited to present Bot Up Your Business, the AI for Marketing programme — created to help small business owners explore how AI can make everyday marketing easier and more effective.    This free, four...

BethM by • Administrator
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BethM and AdamC

Latest from our Blog

Netwalks for small business owners

Each Netwalk event is carefully crafted to explore popular topics that matter to small business owners such as AI, Social Media strategies, Funding opportunities, and Sustainability practices. However...

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We’re saying goodbye to 2G!

UK mobile operators will phase out 2G networks by 2033, following the UK Government’s plan to upgrade to 4G, 5G, and IoT networks.     We’ll announce the exact timeline for the 2G shutdown for our cus...

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SEO Best Practices for Small Businesses

As digital marketing continues to evolve, staying ahead of SEO trends is crucial for small businesses looking to maintain a competitive edge. SEO strategies are more complex, data-driven, and user-foc...

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