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Where BT Business customers help each other get the most from business products and services.

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Community Activity

Cloud voice express not working

Hi, we have had to migrate from plusnet business to Bt broadband with phone supposed to be cloud voice express, was installed on 30-04-24, since then we have had no phones at a very busy time of year. I have made countless phone calls most days to re...

Resolving a BT One Phone complaint

Does anyone have a suggestion how to resolve a complaint relating to a BT Business One Phone contract?  We ended the BT One Phone contract last year (and transferred to a combination of BT cloud voice and EE, as arranged by our account manager), but ...

marks1 by Member
  • 1 replies
  • 0 kudos

Hybrid Connect External Antennas - Need to be enabled?

If I connect external antennas to the back of my Hybrid Connect unit do I need to do anything to enable them or will they permanently and automatically be used by the device in preference to the internal antenna within the unit? Do I need to go into ...

barrind by Member
  • 0 replies
  • 0 kudos

Thoughts on BT?

What are people's thoughts on BT? the share price just seems to constantly fall.... regret putting anything into them

zataka by Member
  • 0 replies
  • 0 kudos

Digital BT

The phone line is not working and have lost many clients because of this. The BT team kick the bucket. How do you sort this situation? 

Amyyau7 by Member
  • 2 replies
  • 0 kudos

Help trying to port away from BT

Hoping someone here might give me some insight.  We are trying to port out a large group of numbers and have been unable to get an official CSR.  We were provided an export from the GSIP portal by our Account Team to use in lieu of CSR.  This has cau...

BT one phone

Since moving over to BT one phone 6 months ago we have nothing but problems, The 2 desk phones do not work and never have, We have had replacements but they also do not connect. We have been told its the mast the signal etc but the fact is we have no...

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