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Where BT Business customers help each other get the most from business products and services.

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BTB Smart Hub 3 with extender, buggy hub ?

So I had an old smart hub 1 FTTC setup, I bought a smart hub 3 + extender from eBay.  Everything seems to work fine, my WiFi is better than before , the extender seems to work ok but it’s not showing up on the hub manager, no devices are under it. Pr...

Lanz-uk by • Member
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Billing

Don’t waste your time on here it’s the same as the rest of BT they don’t do anything or get back to you  

CSP by • Member
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Help

Can someone please help phone line doesn’t work properly bill always wrong and no one will talk to me 

CSP by • Member
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Escalating a complaint/compensation procedure

Our business (& home) had no broadband service for +/- 10 days recently due to a local outage (workmen cut through copper cables when digging up the road) BT Business have provided dreadful customer service, and communication and offered no practical...

BT Equiptment

Hi,  I'm cleaning an office which is full of old equipment, most of it is going into electrical collection bin but I've noticed 2 ADVA 150's and a Netgear switch that have BT equipment stickers on them. What do I do with these? Are they collected by ...

Btconnect Email

Hi,I have forgotten my email password and am unable to login to my email account via a browser.When I try to reset the password the pin gets sent to an email address that no longer exists.Clicking the need help button on the page that informs me of t...

Worst ever customer service

This is long winded but we need help very urgently. This is the email text that I sent to customer services and as of today I have still no reply.28/11/4As a Funeral Directors we need our phone line for our customers to be able to contact us in their...

Panorama with CNGFW

Has anyone integrated Panorama with CNGFW using Panorama 11.2.4-h1? I’m seeing 3 VMs with the same device name but different serial numbers, and they’re in sync in Panorama. However, I can’t access CNGFW via GUI or CLI. Will this setup be stable on a...

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In today’s digital landscape, businesses can reap significant rewards from establishing a YouTube channel. Here are some key advantages:    Enhanced visibility:  YouTube offers businesses a vast platf...

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What is BT Business doing to be sustainable?

At BT Business, sustainability is at the heart of everything we do. For over 30 years, we’ve been on a journey to reduce our carbon footprint and lead the way in environmental responsibility.     We’r...

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Fulfilment services for small businesses in the UK

Getting your products out on time—every time—requires a workforce, storage space, inventory management and more. It can be complex, challenging and expensive. That's where fulfilment companies come in...

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Advantages of having Guest Wi-Fi for your customers

As a business owner, Wi-Fi is important to the daily running of your business. But what about your customers?     Guest Wi-Fi gives your customers the opportunity to receive free Wi-Fi whilst at your ...

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