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Where BT Business customers help each other get the most from business products and services.

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HELP!

I’m thought posting on this forum would possibly offer me some Help, but after over. 160 views, I have had no reply from BT?i am now on week 2 with no phone lines.i was left no alternative, but to look for another provider, and can’t believe this, bu...

osb1 by • Member
  • 2 Views
  • 0 replies
  • 0 kudos

Disconnected by BT

I have been disconnected on Mon 24th Jan, for no reason. I have been sent round in circles from department to department, having made 36 calls from Monday - Friday, with no Help at all. I have been told that  my number cannot be reallocated. I do not...

osb1 by • Member
  • 190 Views
  • 1 replies
  • 0 kudos

Bills for other organizations

When we log into our online account we can see bills for several different companies.  These are not related to us and we do not know who they are.  We can see all their bills and presume they can see ours.  We have tried getting this resolved but no...

Installarion

I just had a new installation put in on two floors. Two routers one for each floor.  The phone provided was not on our old number and the engineer said he could not find it on the vEL. He changed the name of the routers but these do not work and the ...

Peader by • Member
  • 235 Views
  • 2 replies
  • 0 kudos

Restricting access to certain Ethernet ports

We have a BT Business Smart Hub 3 that is connected to a TP-link Ethernet switch. A number of devices (computers, cameras, etc) are connected via Cat5 cables to the switch We would like to restrict network access to some of those devices to people in...

Btconnect email password recovery

Hi. Am trying to recover a password for a btconnect email address following a device upgrade, none of the links I've found so far work. Can anyone provide a link that actually works? Please help, have spent days on this already.

JeffL by • Member
  • 325 Views
  • 0 replies
  • 0 kudos

I received an email stating that I owe over £2000

Hello, I’ve been having ongoing issues with my broadband provider since I upgraded to fibre in early 2024. Despite multiple calls to customer service and being reassured that the problem will be resolved, I’m still being charged for two broadband lin...

Cannot Login to Cloud Voice Express

Trying to register with Cloud Voice Express,entering my account details ( which  successfully log onto BT Business account) simply throws me back to log-in page.Have tried :- 2 mobiles ( Samsung A55 and A52 both running Android V14) reinstalling app ...

Boca by • Member
  • 411 Views
  • 2 replies
  • 0 kudos

Cloud Voice Express phone connection woes

We have a BT Business Broadband FTTP line - with a Cloud Voice Express landline number used for incoming calls  (outgoing on Vodafone mobiles as that's the cheaper option with the BT deal) - 4 Yealink phones on the landlineAt irregular intervals we g...

rob-SMR by • Power User
  • 418 Views
  • 1 replies
  • 0 kudos
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