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Forum Posts

Transform your business with AI

Ready to unlock AI’s potential for your business? Join The Productivity Collective for an interactive in-person event where you’ll:  • Learn from AI experts and BT  • Participate in hands-on workshops  • Create actionable AI adoption strategies for y...

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BethM by Administrator
  • 324 Views
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Increased spam posting over last few weeks

Over the last few weeks, the Community has received an increased number of spam posts from many different accounts. We are taking steps in the background to address this and reduce the impact on the Community.     We ask that all users adhere to the ...

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BethM by Administrator
  • 1792 Views
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Get billing help on our BT Business Help YouTube channel

Back in May, I announced that we’d re-launched our BT Business Help YouTube channel which is dedicated to sharing helpful videos about BT Business products. We have five new billing related videos that you might find helpful:  Set up and manage Direc...

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BethM by Administrator
  • 2041 Views
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BT Business Help YouTube Channel Re-launch

We have re-launched our BT Business Help YouTube channel so you can access the Help and Support videos on YouTube in dedicated playlists. We currently have 6 playlists covering Cloud Voice Express, Broadband, PSTN, Billing, Mobile and BT OnePhone but...

BethM by Administrator
  • 769 Views
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We’re improving our help website

We previously moved our Help and Support website to a new platform and now we’re making improvements.   If you’ve landed here while looking for a help article, please come back later or ask our community to get help from our BT Business Community mem...

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Jen1 by Administrator
  • 988263 Views
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Our new cybercrime podcast is here!

Hi Community!   Yesterday BT launched a brand new podcast - True Cybercrime Stories. Join Adrian Lester as he brings you true stories from the underbelly of the internet. Find out how some of the world’s biggest companies were almost brought to their...

AdamC by Administrator
  • 1579 Views
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Report a fault

Need to report a fault with your BT Business line, broadband, email or cloud voice service? Let our automated system help you now.

BethM by Administrator
  • 2336 Views
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BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

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BethM by Administrator
  • 11372 Views
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Sort your BT Business costs your way

Want to sort your BT Business costs in ways tailored to your set up? Or to create bespoke reports to match? Then tagging is for you.   What is tagging?   Tags are details about aspects of your BT services, as defined by you. For example, a tag may be...

Jen1 by Administrator
  • 1376 Views
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Want to shape the future of BT Business products?

We're looking for BT Business customers who’d like to help decide what our future might look like through engagement and feedback.   All you’d have to do is be apart of an ideation session in June/July, where we’ll get you on a call to discuss ideas ...

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Jen1 by Administrator
  • 1603 Views
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