Over the last few weeks, the Community has received an increased number of spam posts from many different accounts. We are taking steps in the background to address this and reduce the impact on the Community. We ask that all users adhere to the ...
Back in May, I announced that we’d re-launched our BT Business Help YouTube channel which is dedicated to sharing helpful videos about BT Business products. We have five new billing related videos that you might find helpful: Set up and manage Direc...
We have re-launched our BT Business Help YouTube channel so you can access the Help and Support videos on YouTube in dedicated playlists. We currently have 6 playlists covering Cloud Voice Express, Broadband, PSTN, Billing, Mobile and BT OnePhone but...
We previously moved our Help and Support website to a new platform and now we’re making improvements. If you’ve landed here while looking for a help article, please come back later or ask our community to get help from our BT Business Community mem...
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Hi Community! Yesterday BT launched a brand new podcast - True Cybercrime Stories. Join Adrian Lester as he brings you true stories from the underbelly of the internet. Find out how some of the world’s biggest companies were almost brought to their...
Need to report a fault with your BT Business line, broadband, email or cloud voice service? Let our automated system help you now.
There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
Want to sort your BT Business costs in ways tailored to your set up? Or to create bespoke reports to match? Then tagging is for you. What is tagging? Tags are details about aspects of your BT services, as defined by you. For example, a tag may be...
We're looking for BT Business customers who’d like to help decide what our future might look like through engagement and feedback. All you’d have to do is be apart of an ideation session in June/July, where we’ll get you on a call to discuss ideas ...
Do you want to know more about the charges on your bill? You can now download any bill up to 26 months’ old as free CSV data files. What’s a CSV data file? A CSV (comma-separated values) data file is a text file that lets you save data in a table...
