How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring. How do I divert calls? Wi...
If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...
Need a unique telephone number, who do I speak to, to get a unique number.
We have redundant boxes and cabling, how can we get those no longer required removed?
BT EXPERT engineer came to switch my dental practice from Analogue phone to digital .I had the new BT Smart hub 3 router and BT Cisco phone they sent. He CUT OFF my analogue without getting my digital cloud voice working. He said it was someone in ...
We have been trying to get a phone line/broadband installed at our business premises. The landlord is dealing with open reach and the tenants with BT. When an order is placed with BT, the engineer turns up and can't do anything because open reach hav...
Hi, I'm looking for a specific phone number is it possible to get it?
Hi, I signed up for business broadband with BT. Before installation, my previous provider told me I needed to call you to arrange the transfer of my business phone number. When I did, I was advised to wait until everything was installed, then call ba...
When he phone rings on the app I can't hear the caller but the caller can hear me. This is same on two different Iphones.
So for 2 months our main telephone number cannot be reached when dialing from a normal landline. Weekly conversations instigated by us with the indian call centre, follow the normal script we are so sorry it is with the tier 2 team we are working on...
We had a new business line installed last week. The old number was not patched over in time so a temporary number was given and is saved to the Yealink W73H handset. We have had the number patched over today but cannot get incoming or outgoing calls,...
I've signed up to BT Business Full Fibre 150 Essential + Digital line with CVEI entered my business phone number during the order process and that I want to keep it. But there is no mention of my phone number in any correspondence since.I'm frighten...
