Phone line
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Frequently asked questions - Phone lines

How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring.   How do I divert calls? Wi...

BethM by Administrator
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Problems with your BT landline?

If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...

canceled Business contract

We  Recently  sold our Business we had phone line and broad band with BT FOR 15 YEARS LOYAL CUSTOMERS The new owners said they wanted to take over both phone line and broad band on day of sale we phoned BT My husband spoke first to tell the operator ...

Resolved! My old business landline and related email

Hi I hope you can helpBetween 2000 and 2011 I had a business landline 020 8255 2419I also had business email      shaftesburyarms@btopenworld.com.  I left this business at the end of 2011 and the account closed. Aside from the business line and email...

7590 with BT Business IP Phone

I just upgraded my broadband to full fibre and I’ve been given a hub and a Yealink DECT IP Phone (W73P).I have been provided with my username and password by BT so I have swapped out the provided hub with my 7590 and everything is fine with it. Howev...

josap by Member
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Change over to Digital.

We are a car sales business and have had the same phone line with BT for 25+years. Recently was asked to change over to digital and all the equipment was sent out. On Wednesday the 3rd of July a engineer set it all up and informed me that the new pho...

FL by Member
  • 170 Views
  • 3 replies
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Anyone with BT Broadband/Phone/Internet - can you help?

Wasn’t really sure where to ask this, but basically me and my partner have just moved into our first house and we’ve chosen BT as our broadband provider. We’ve also opted for their digital phone “landline”, as well as a TV package so we’ve got a box....

elfoo by Member
  • 198 Views
  • 1 replies
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7590 with BT Business IP Phone

I just upgraded my broadband to full fibre and I’ve been given a hub and a Yealink DECT IP Phone (W73P).I have been provided with my username and password by BT so I have swapped out the provided hub with my 7590 and everything is fine with it. Howev...

lokic by Member
  • 215 Views
  • 1 replies
  • 0 kudos

New Telephone/Broadband

Im currently moving my business, my current telephone provider isn't able to provide the service at my new premises (i need VOIP), I first spoke to BT on 16/5 regarding transferring my existing number to them and them setting me up at the new premise...

Yealink W73H no audio

Cloud Voice Express has given us faster wifi but I really wish I just had an old fashioned phone line still. It's been a lot of hassle getting the cloud lines working and the wretched tiny W73H handset still won't pick up audio. So we've gone from a ...

olyoly by Member
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  • 1 replies
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