How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring. How do I divert calls? Wi...
If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...
When he phone rings on the app I can't hear the caller but the caller can hear me. This is same on two different Iphones.
So for 2 months our main telephone number cannot be reached when dialing from a normal landline. Weekly conversations instigated by us with the indian call centre, follow the normal script we are so sorry it is with the tier 2 team we are working on...
We had a new business line installed last week. The old number was not patched over in time so a temporary number was given and is saved to the Yealink W73H handset. We have had the number patched over today but cannot get incoming or outgoing calls,...
I've signed up to BT Business Full Fibre 150 Essential + Digital line with CVEI entered my business phone number during the order process and that I want to keep it. But there is no mention of my phone number in any correspondence since.I'm frighten...
Hi just plugged in my Yealink t46u into the smart hub 3 I got an error message no service? with a red triangle warning says "default password in use" Bt instructions have no mention of what to do?Please help
I am at my wits end. After having to move from plusnet business (as they were closing the business side) I ended up with BT, big mistake. After only three weeks of being with BT they let my Voice cloud express number go to another company. After ...
Hi We have just gone digital and the engineer has installed the new Bt smart hub 3 .Everything is working Ok But my father who is the main user of the phone cannot use it because he has bad eyesight and the buttons are to small..We would like to use ...
Hello, we are a business trying to extend our existing DDI range. The numbers we are seeking were used by a business on ISDN with BT business that were ceased several years ago, I’ve been told these go to quarantine/back to the provider of the range...
I had a digital line installed by BT Business a week ago, I was promised it would be a seamless transition. BT took out a perfectly working analog line and left me with a phone unable to receive incoming calls! My business is 100% reliant on appointm...
