Billing
Payments, charges, call options, My Account - get answers to your billing queries on this board.
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Frequently asked questions - Billing

How do I set up your new BT account? You can only register an account online for phone lines, broadband and if you have a OneBill (account number starting with a VP). Here’s a guide for how to register for a BT Business account.   How do I access my ...

BethM by Administrator
  • 684 Views
  • 0 replies
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Problems after switching to BT Business

Hello, everybody. Apologies if I am on the incorrect board. Form January 2022 I was contacted by “EE and BT Acquisitions (Doxford)” to move from BT Broadband to a BT Business account and was offered “Full fibre 150 & Landline with call package includ...

KevR by Member
  • 118 Views
  • 2 replies
  • 0 kudos

Missold a contract

Hi Everyone, Last year my business broadband ran out of contract, knowing my shop lease was running out in May this year I didn't want to renew or sign into a lengthy contract. However the gentleman I was dealing with told me repeatedly if I was leav...

paris1 by Member
  • 145 Views
  • 1 replies
  • 0 kudos

Frequently asked questions - Billing

How do I set up your new BT account? You can only register an account online for phone lines, broadband and if you have a OneBill (account number starting with a VP). Here’s a guide for how to register for a BT Business account.   How do I access my ...

BethM by Administrator
  • 684 Views
  • 0 replies
  • 0 kudos