How do I set up access to the billing account for myself/someone else? You or someone in the business can add yourself onto the account online. You can do this by creating an account at https://secure.business.bt.com/Hub using a bill from the last 9...
Why cannot I access my archived orders? The dashboard indicates there are 9 but they are not accessible at this time and purposes I return “later”!
For some time we have had two BT accounts under the same email address. One was a "phantom" account with no services/billing details and one was our usual business account. We have previously been able to login to the business account only if we visi...
How can I see my bills
I am supposed to get paper bills but you don't send them I then requested an email with bill to download.You have sent me a bill belonging to a lady in Scotland.This is totally unaceptable how can I pay when you can't send a bill out
I received a high bill so i thought id go online and check it. Cant get into my account (again - its happened before). I try online chat and get pointed to the business page (not working - again ). No help No access....
I used to be a partner in a small business with BT Gigabit fibre. That business closed down and I was told by BT that I would have to pay early termination fees. They said I could move the account to my new business that was just me on my own. The pr...
E: 123 call charges billed for and not madeBeing charged for calls made to 123 the speaking clock on my bill every month. Called BT and they have and have been given no solution but on reading here there seams to be a common fault. I have escalated...
So;Every so often when I log on to Bt Business website I am asked to confirm my details.I try, to be told it is not working.At the moment my main email works but cannot add a secondary email, which will become important soon as BT do send emails to a...
I am an account owner. When I contacted BT that we can not connect to the internet, they said they did not have my name on the account. My company is ACO Electronics Ltd, unit 3 Manor Farm Business Park, Wendy , Royston SG8 0HW and we pay the bills e...
I am the IT Manager for company down in Cornwall. After a massive issue with BT Local Business in Plymouth failing to cancel multiple lines after they were migrated/upgraded, we noticed that our BT OneBill account details were no longer working when ...
