Billing
Payments, charges, call options, My Account - get answers to your billing queries on this board.
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Frequently asked questions - Billing

How do I set up your new BT account? You can only register an account online for phone lines, broadband and if you have a OneBill (account number starting with a VP). Here’s a guide for how to register for a BT Business account.   How do I access my ...

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BethM by Administrator
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Ongoing billing and account management issues

 Hi, I am so tired of trying to resolve our issues and I have no idea where to go with this now! We signed a new contract in April 2023 with BT Local Business where we were told we need to change to a digital system and that a new private fibre line ...

How much can I reduce my BT Bill?

Been with BT for 10+ years. Always been paying £40+ per month as I've always had BT Sport. Always been on the higher tier with all the different add ons (e.g. £168 over 2 years for "unbreakable WiFi" which was just a 4G hotspot which I used for a tot...

ztraa by Member
  • 124 Views
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rebate on overpaid business account

We overpaid the bill by mistake so please give back our money and stop making excuses. oue account is BAD FOX STUDIOS LTD. the amount overpaid is £1428

mbw007 by Member
  • 374 Views
  • 2 replies
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BT Corporate Billing - Escalation / Complaint

Does anyone know how to formally complain in writing with regards to BT Corporate Billing.We've got numerous services that have BT seem unable to cease correctly some of which were originally requested to be ceased in 2021! We're now in a position wh...

TBD by Member
  • 137 Views
  • 1 replies
  • 0 kudos