Billing
Payments, charges, call options, My Account - get answers to your billing queries on this board.
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Frequently asked questions - Billing

How do I set up your new BT account? You can only register an account online for phone lines, broadband and if you have a OneBill (account number starting with a VP). Here’s a guide for how to register for a BT Business account.   How do I access my ...

BethM by Administrator
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permissions

I log in on business.bt.com and want to unlock the pin link for the pin I have been sent, but nowhere can I find permissions or account settings or a cog wheel, where am i going wrong?thanksJohn

jsel by Member
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  • 2 replies
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Quidco cashback - declined for no reason

Hi, Can anyone here advise how I get a cashback case looked at with BT? I raised a case with Quidco and they just came back with the same decline response, saying there is nothing more they can do. After waiting 16 months the cashback has been declin...

sbayly by Member
  • 70 Views
  • 2 replies
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Get to know your bills better

Do you want to know more about the charges on your bill? You can now download any bill up to 26 months’ old as free CSV data files.   What’s a CSV data file?   A CSV (comma-separated values) data file is a text file that lets you save data in a table...

Jen1 by Administrator
  • 99 Views
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Problems after switching to BT Business

Hello, everybody. Apologies if I am on the incorrect board. Form January 2022 I was contacted by “EE and BT Acquisitions (Doxford)” to move from BT Broadband to a BT Business account and was offered “Full fibre 150 & Landline with call package includ...

KevR by Member
  • 220 Views
  • 1 replies
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Missold a contract

Hi Everyone, Last year my business broadband ran out of contract, knowing my shop lease was running out in May this year I didn't want to renew or sign into a lengthy contract. However the gentleman I was dealing with told me repeatedly if I was leav...

paris1 by Member
  • 239 Views
  • 1 replies
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Frequently asked questions - Billing

How do I set up your new BT account? You can only register an account online for phone lines, broadband and if you have a OneBill (account number starting with a VP). Here’s a guide for how to register for a BT Business account.   How do I access my ...

BethM by Administrator
  • 779 Views
  • 0 replies
  • 0 kudos
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