How do I set up access to the billing account for myself/someone else? You or someone in the business can add yourself onto the account online. You can do this by creating an account at https://secure.business.bt.com/Hub using a bill from the last 9...
I feel Ive been mislead in signing up to BT Business when I simply wanted to have an EE broadband bill that I could claim as a business expense as I work from home. When I discovered that my EE phone bill went up by a significant amount (40%), I swit...
We had a new Cloud Voice and SoASDL broad band installed. The quotation was for £132.00 install and £31.25 for recurring charges. Broadband £47.95 per month.Our first bill after the installation was £252.94. Way more than we were expecting. Our b...
Hello, After months and months of talking about the BT bill being incorrect, it still is not correct. Please look at our complaints history. Signed a contract starting July 2025 for our monthly bill to be £215. We are still not receiving bills at th...
I recently renewed my BT Business contract and changed some of my services, leaving me with equipment that was no longer required.BT sent me a prepaid returns envelope and label, and I returned all the equipment exactly as instructed. I obtained ...
I have two business accounts with BT one with an email I use and one BT set up so I could get in. The one that BT set up is not a valid account I have been trying now for six months as I can not log in due to the new security i spoke to someone who ...
Our business has been with BT for almost 30 years and with our growth, the accounts have increased and now gotten quite extensive. We have multiple accounts which have been set up in several variations of our business name and I'm desperately trying ...
So, what am I supposed to do? I believe my bill is incorrect, I have questioned it but I have not had an answer and now it looks like I am overdue paying it. Seriously, BT, get your act together.
Why cannot I access my archived orders? The dashboard indicates there are 9 but they are not accessible at this time and purposes I return “later”!
For some time we have had two BT accounts under the same email address. One was a "phantom" account with no services/billing details and one was our usual business account. We have previously been able to login to the business account only if we visi...
How can I see my bills
