How do I set up your new BT account? You can only register an account online for phone lines, broadband and if you have a OneBill (account number starting with a VP). Here’s a guide for how to register for a BT Business account. How do I access my ...
bt recently contacted me offering me an upgrade from cloud voice express to cloud voice even though my cloud voice express runs till May 2023, this was miss-sold as i wasnt told about any charges to change, which resulted in it taking 3 contracts b...
I called BT to arrange for a engineer visit as there was no Phone socket/line in my business premises. There was no wiring at all in the premises apart from the 3 tube lights and 2 plug sockets. Initially BT told me they will send an engineer down an...
We were sold an amalgamation package of our BT broadband & phone line and our EE mobiles to a new BT Onephone package, we told the Sales person from BT local Business that we wanted exactly the same package that we currently had which included unlim...
Want to sort your BT Business costs in ways tailored to your set up? Or to create bespoke reports to match? Then tagging is for you. What is tagging? Tags are details about aspects of your BT services, as defined by you. For example, a tag may be...
Hello,I am using this forum out of pure frustration.I have closed my account twice now, spent half of my day on the phone getting it sorted.The first time I called to cancel my account, they told me the account would be closed in last week of Februra...
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I cancelled my business services back In Feb 2022 when we closed our offices. We terminated our broadband, landline and feature pack of course. We also had our number ported to the cloud. Due to a tech issue they had to reconnect our broadband so the...
In November 2018, I placed an order to upgrade my broadband package. When the details came through, I noticed that there was a new account number and e-mail address, so I queried that, but was told that was the way they did things and that the servic...
Every month BT takes a DD out of our company account but we don't get a bill to cover it. Is there an email address I can contact to send a list of the DD's we need bills for?
Hi - I have been a victim of fraud carried out by BT. I wondered if anyone else has been defrauded by BT? If so what action did you take?
