Hi we've just ordered our BT Versatility system. The salesman said the system came with some software that needs loading onto the PC called Element Manager which I was lead to believe was an easier way to change the autoattendant message, set up the directory for Caller Line Identification etc.
When the engineer rang to confirm the installation date. He said he had not heard of the Element Manager software so I checked back with our Local Business Consultant who said he may know it as Avida software, but no the engineer does not know it by this name either.
Can anyone tell me the correct name for the software? Do they use it? And are they aware of any user guide pdf etc that is available that I can read up on ahead of installation?
Thanks,
Martin
