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BT Analyst will not install - looking for BTBA.msi file

JohnScale
Member

I have been trying to install BT Analyst on one of my colleagues machines.  I run the installer as an Administrator but halfway through the installation it looks for a BTBA.msi file - if I point it to the file included with the installation it just goes round in circles.

 

If I exit the installation it advises there is an older version of Analyst on the system - even though the user has never had analyst before.

 

Any suggestions what may be causing this problem and any solutions?

 

 

Many thanks

John

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