BT Business Broadband Usage

[CerebraUK]

Hi all, Any idea how you can view your user's internet usage from a VP account level - we have ~ 13 accounts, and we don't seem to be able to look at the usage and yet we get excess usage charges each month. We have no idea who's using the data (or why as our accounts are supposedly all 'umlimited') because the 'OneBill' account doesn't show it.. Ideas would be appreciated.

[markp]

Hi CerebralUK,

If you email your query to liteusage@btbroadbandoffice.com with the details of the 13 lines and they can look at and advise for each line.

regards

Markp