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BT Business Infinity 2 disconnects everyday at 1AM

Reado
Member

Since regrading to Ininity 2, our office connection disconnects at 1AM every morning. At first I thought it was the training period, but it's been over 10 days since the connection was regraded and it's still disconnecting every morning.

 

Prior to the regrade, we had Infinity 1 for 2 years and the average connection uptime was usually 700+ hours. We are less than 500m from the cabinet and get the full up/down speeds. Our router is the DrayTek 2850n.

Is anyone else experiencing this issue or is it just me?

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