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BT Website centre - doc upload

Var
Member

i've had a website hosted by BT for several years and note the changes to the layouts in relation to the website centre.    I often link documents to hyperlinks and in the past have used the Website centre and FTP to drap /drop files to my hosting space using explorer.   I've read the help pages and it suggests i shoudl have a button via Web Hosting > Manage Web Hosting  which should then take me to my contol panel and i should see a button with File manager pro.

 

I dont have this - only got  easysitewizard and photo album.   Anyone any ideas or do i have to speak to BT to get this added in or is this now a chargeable extra? 

 

I'm currently on hold trying to get thru but as yet no joy!

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