BT broadband office

[heleng]

Hi Everyone,

I have problems with the new look of broadband office, we have customers complaining about where the bookmarks have gone.

The tabs along the top have changed and gotten smaller.

Can anyone tell me where they have put the bookmarks I have spent over an hour looking for it with no success.

Thanks

Helen 

[steph]

Hi Helen,

Thank you for posting. The BT Broadband Office should be able to give you further assistance with this, their email address is support@btbroadbandoffice.com

Has other forum users had similar problems?

Stephanie

[heleng]

Hi Stephanie,

I have already done this. Awaiting a speedy response from them. 🙂

Thanks

Helen

[Atef-WS]

Hi Helen,

Please try calling the BT Broadband helpdesk on 0845 6007020 and select the appropriate option,

BT Workspace Team

[kev1n]

Hi Helen,

The changes applied are better explained in the article at this link:

Changes to your BT Broadband Office homepage

I have not been able to find the bookmarks, this may have been removed.

BT are monitoring responses from customers about these changes and will address any issues as they are reported.

I apologise for any inconvenience and thank you for your patience with this roll out.

Kind Regards,

Kevin  Business Support Moderator

Message Edited by Anna on 30-01-2009 01:21 PM