Any small business should avoid BT business broadband. We have/had been a small business customer for many years paying through the nose for a service capped at half a meg. BT have decided in its wisdom that a new housing development of 15/20 houses is far more important - read lucrative/money spinner - the exchange line has been re-routed so we are apparently now too far from the exchange to receive a 'service'. Supposedly we are in the oil capital of Europe and in fact live only a few miles from Alex Salmond (First Minister of Scotland) yet we cannot receive a reliable service from BT. Customer service? BT business broadband do not even know the meaning of the words. Promises to call back never happen, the 'engineer' even manages to disconnect outside telephone bells, whoops, we also PAY extra for the bell, don't we? If you feel like throwing money away and want BT to singlehandedly destroy your business, by all means use BT business broadband, it is something they specialise in! AVOID! AVOID! AVOID! Nothing but rip off merchants who would not know custom service if it jumped up and bit them. Little wonder BT are one of the lowest rated broadband suppliers in the most recent Which? survey.
