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Cannot login to microsoft office 365

ADMS
Member

Having trouble logging in to microsoft office 365.

 

It keeps telling me my user ID (myname@btconnect.com) or password is incorrect. I have tried a password reset but I cannot remember providing an alternate email address when I switched from outlook express last year.

 

Have contacted microsoft who could not help & told me to take it up with BT. I've had a good look round the net , BT forums & their FAQ's but no joy.

 

Not sure if this is relevant, but may be worth mentioning that I have just tweaked my business account last week with BT so I now have a call divert feature from my landline to a smartmobile handset (provided by BT)???

 

 

Any thoughts guys??

1 ACCEPTED SOLUTION

Accepted Solutions

ADMS
Member

Panic over.

 

Finally got through to BT who tell me there's been a spate of problems this weekend regarding this.

 

The password I normally use did not match Smiley Surprised so they reset my password now all is sorted Smiley Happy

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1 REPLY 1

ADMS
Member

Panic over.

 

Finally got through to BT who tell me there's been a spate of problems this weekend regarding this.

 

The password I normally use did not match Smiley Surprised so they reset my password now all is sorted Smiley Happy