Changing the IP address of a BT Business Hub 3.0

[stationtaxis]

Hi,

I am trying to change the IP address of my BT Business hub but each time I change it and hit 'apply' it reverts back to the default 192.168.1.254 ? 

I have also tried to change the DHCP server setting from 'Yes' to 'No' but again if I do this and hit apply it just reverts back to 'Yes'. Is there a way of changing these settings ?

Thanks in advance

[stationtaxis]

How do you get a reply on this forum, have I posted this question in the wrong place ??

[markp]

Hi stationtaxis

You can change the IP range on the business Hub and disable DHCP, when you are try to make these changes are you in the advanced settings screens?

Markp

[stationtaxis]

Hi,

Thanks for getting back to me.

I am in the advanced settings but everything I try and change just reverts back to the original settings after I hit apply !!

[markp]

Hi stationtaxis

when you login to the Hub are you prompted for the admin password?

I would contact our helpdesk and get them to look at the hub settings to see why it it not accepting changes.

Markp

[stationtaxis]

Hi yes, it asks for the admin password which i enter to access the advanced settings