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Domain Forwarding

mgenterprise
Member

Hi guys need urgent help i am the web designer of a user with BT and i am having trouble forwarding the following url 

harleystreet-cosmetic.co.uk to http://drnurein.co.uk/HarleyStreetCosmetic/index.html

 

is there any  i can fix this i have called and called and called and i just egt the run around

 

i am getting

You are trying to set a www record, when one already exists for this domain. This can cause issues with the domain resolving properly. None of the changes just submitted have been saved. If you need to change a www record please use Advanced Domain Manager.

 

thank you

1 REPLY 1

Ian1974
Moderator
Moderator

Hi Mgenterprise,

 

I have removed the addtinal "locked" records from our side, you should now be able to forward your domain.

 

Any problems please contact us via the dns enquiry form at www.dnsforms.co.uk.

 

Kind Regards,

Ian - F -