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E mails

Hi All
Big problem that the Bt business team and I cannot solve.
Have have a Bt e mail address for over 25 years no issues over that time except for minor glitches.
Received an e mail yesterday at 04.55 ( normal e mail from a company nothing fishy ).
After that no emails for over 24 hours.
Cannot receive or send any e mails from my Bt connect account.
Same on all three devices I have phone, iPad, iMac.
Bt business could not solve yesterday waiting for a call back ( if it ever materialises )
I have changed no settings at all.
Use it for work so am completely useless without it