Emails via Kindle

[malleville]

I've set up the email app on my Kindle Fire, and can access and read my emails, but can't send out any emails: "unable to send message - go to outbox to force retry"  Going to the outbox doesn't offer a "send" option.

Advice from the Kindle help forum on Amazon suggested I try going though BT's website (we have a BT business account for phones, email and web hosting) - that works as far as accessing and sending emails, but doesn't let me open them to read.

I'm experimenting with using the app to find out what is in each of my emails, then transferring to the web to concoct replies: there surely must be a simpler way ?

Any advice welcomed !

[markp · Accepted solution]

Hi malleville,

When you are setting up your Kindle fire, maje sure you are using these mail settings

Incoming server settings

Server name: outlook.office365.com
Port: 995
Encryption method: SSL

Outgoing server settings

Server name: smtp.office365.com
security type STARTTLS

Port 587

requires sign in needs to be ticked

Then input your email address and password
 to allow it to sign in.

Regards

Markp

BT Business Forum Moderator

[malleville]

Many thanks - that seems, finally, to have cracked it - assuming you get this reply !