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Fibre Broadband speed

unclealex5952
Member

Hi, I have had fibre broadband for 2 months now, I have had 2 engineer visits to try and increase my broadband speed but the tell me that although I was promised between 10 and 16mbps I am not going to get anymore than 5mbps because the cabinet is a Kilometre from my house. how can I find out if there is going to be another cabinet installed nearer to the village I live in???

 

 

 

 

1 REPLY 1

markp
Grand Guru

HI unclealex5952,

 

To ask about cabinet locations you would need to speak to Openreach, as it is them that install and maintain the network for all ISP's.

 

www.openreach.co.uk


Markp