First 10 days power cut

[ivaninch]

Hi

It is seven days since I got infinity.

I have been getting a download speed of 37 on every test until today.

I tested this morning and got 37 then the power had to be disconnected while the eon fitted a new electricity meter.

The electric was off for just 45 minutes but all tests now give 31

Am I now stuck with the slower speed?

Thanks

[MHC]

Did you turn off power to the modem before power was disconnected?   If not there is the possibility that the system could have detected "problems" and dropped the speed.     Wait a day,   then turn the modem off, wait a few minutes and turn back on.       Repeat every 24 hours and monitor the results.

[ivaninch]

Thanks for the help MHC

That worked a treat.

Only had to do it twice and back to where it was