I have just upgraded to BT infinity and speed is lesss than predicted, I am approximately 1.5 Km from the cabinet. Engineer visited and reset, but only little improvement. Can anyone explain the stats from the HH5 router, and if anything would indicate the reason for slow connection
Router reports
Prediction
Details in plain text
1. Product name: | BT Business Hub |
2. Serial number: | |
3. Firmware version: | Software version 4.7.5.1.83.8.230 (Type A) Last updated 20/09/16 |
4. Board version: | BT Hub 5A |
5. DSL uptime: | 0 days, 10:47:22 |
6. Data rate: | 1161 / 4750 |
7. Maximum data rate: | 1161 / 5470 |
8. Noise margin: | 5.9 / 6.0 |
9. Line attenuation: | 18.0 / 39.9 |
10. Signal attenuation: | 18.0 / 32.8 |
11. Data sent/received: | 303.9 MB / 5.3 GB |
12. Broadband username: | |
13. BT Wi-fi: | No |
14. Static IP: | Disabled |
15. 2.4 GHz Wireless network/SSID: | BTHub5-H8RT |
16. 2.4 GHz Wireless connections: | Enabled (802.11 b/g/n (up to 144 Mb/s)) |
17. 2.4 GHz Wireless security: | WPA2 |
18. 2.4 GHz Wireless channel: | Automatic (Smart Wireless) |
19. 5 GHz Wireless network/SSID: | BTHub5-H8RT |
20. 5 GHz Wireless connections: | Enabled (802.11 a/n/ac (up to 1300 Mb/s)) |
21. 5 GHz Wireless security: | WPA2 |
22. 5 GHz Wireless channel: | Automatic (Smart Wireless) |
23. Firewall: | Default |
24. MAC Address: | |
25. Modulation: | G.993.2 Annex B |
26. Software variant: | AA |
27. Boot loader: | 1.0.0 |
VDSL Range A (Clean) | 21.7 | 16.1 | 3.2 | 1.7 | -- | Available | -- | -- |
VDSL Range B (Impacted) | 18 | 7.9 | 2 | 0.7 | -- | Available | -- | -- |
WBC ADSL 2+ | Up to 1 | -- | 0.25 to 2 | Available | -- | Yes | ||
WBC ADSL 2+ Annex M | Up to 1 | Up to 0.5 | 0.25 to 2 | Available | -- | Yes | ||
ADSL Max | Up to 1 | -- | 0.75 to 2.5 | Available | -- | -- | ||
WBC Fixed Rate | 0.5 | -- | -- | Available | -- | Yes | ||
Fixed Rate | 0.5 | -- | -- | Available | -- | -- | ||
VDSL Multicast | -- | -- | -- | Available | -- | -- | ||
ADSL Multicast | -- | -- | -- | Available | -- | -- |