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How do I change my BT-domains IP address ?

dontletmedown
Member

Hi all ~ Help Please...

 

I need to change the IP address on a domain that I have with BT.

This domains website is not hosted with BT, but elsewhere, and that host has moved my website to a new server,

so I need to change this domains IP address, so that goes to this new server.

 

I've email support but they are taking too long !

 

So is this something I can do myself ?

If so, could you please explain where & how ?

 

I need to be able to enter this kind of info:...

 

eg, for: mydomain.com

 

ns1.mydomain.com ~ 123.123.123.123

ns2.mydomain.com ~ 123.123.123.124

 

Thanks

2 REPLIES 2

JamesL
Moderator
Moderator

Hi dontletmedown,

 

the best option is to use the Name Server repoint contact us form,

 

https://btbusiness.custhelp.com/app/contact_email/cj_cat/3789,3775,2318

 

Thanks

James

Burkem5
Guru

Also this post will help you get access to the domain management console 
Hope this helps 
Burkem5