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Hub keeps on re-booting

Monty54
Member

on ‎01-10-2012 10:20 AM

I purchased a WD 3TB My Book Live NAS Drive and have connected it to my BT2700HGV and whilst I have not had any prior problems with the hub it now keeps on re-booting, I've updated the Firmware on the My Book and the Hardware Version on the Hub is 2701-100588-005, Firmware version 6.3.9.63-plus.tm. Does anyone have a solution / suggestions please?     

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DaveA
BT Partner
BT Partner

on ‎02-10-2012 02:37 PM

Hi,

 

Does the Hub work fine if the NAS drive isn't connected?  Also do you have them both plugged into the same socket or extension?

 

Dave

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