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Hub keeps on re-booting

Monty54
Member

I purchased a WD 3TB My Book Live NAS Drive and have connected it to my BT2700HGV and whilst I have not had any prior problems with the hub it now keeps on re-booting, I've updated the Firmware on the My Book and the Hardware Version on the Hub is 2701-100588-005, Firmware version 6.3.9.63-plus.tm. Does anyone have a solution / suggestions please?     

1 REPLY 1

DaveA
BT Partner
BT Partner

Hi,

 

Does the Hub work fine if the NAS drive isn't connected?  Also do you have them both plugged into the same socket or extension?

 

Dave