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I can no longer log in to bt Office/ms 365

GilllieMc
Member

So for the past few days I have been getting 'unauthorised' messages when I try to delete e-mails using BT/MS 365 - NOW, I can't log in to get my e-mails!! 

 

Since the system was changed to MS 365 I lost one e-mail address and never have been able to get Outlook to work with it - but I muddled through as at least I could use the online facility.

 

I am getting an MS Live login screen instead of the 365 one and despite starting from scratch (ie not using links) I still can't get access - are they changing something?? 

 

 

1 REPLY 1

MHC
Guru

 

 

How can you "lose one email address"?

 

Have you spoken with the email support team?    There was a helpline on 0800 1691628