Hi
We have a company that are using VOIP on the versatility for a second office.
They want to allow the second office to answer calls from head office if they are busy.
Is it possible to have the system go..
Incoming call
Rings Group 1 (Office 1 phones)
If no one answers in x rings, group 2 is then passed the call (office 2)
if no one answers in x rings, voicemail picks the call up
Is anything like this possible on the versatility?
thanks in advance!
Yes it is possible however Versatility will need re-programming and creating groups.