Hi
Over the last few weeks I have been experiencing a very inconvenient problem with BT seemingly blocking emails that I am forwarding to my BT address from a business address hosted elsewhere. The message received is as follows:
*****
SMTP error from remote mail server after initial connection:
host mx.bt.lon5.cpcloud.co.uk [65.20.0.49]: 522 IP REPUTATION BAD (please check for IP address listing on reputation services)
*****
I could understand this if my other address was hosted on a server that was blacklisted, but it isn't. I have contacted my hosting company and they repeatedly tell me (and show me evidence) that the IP reputation is good and I can't find it listed on a single blacklist.
What can I do about it? My hosting company says that they are powerless to help as it isn't blacklisted and that BT need to take action to remove the block.
Thanks in advance.
