cancel
Showing results for 
Search instead for 
Did you mean: 

Internet Explorer update

kathleen
Member

Hi my computer has updated from internet explorer 8 to internet explorer 9 and will now no longer upload my emails from my office page on the bt website. Can anyone help me please.

2 REPLIES 2

knobbster
Super User

It is possible that the server from yur office page does not support IE 9 yet. Try to verify this with the IT department at your office, or you can just simply rollback to IE8. 

markp
Grand Guru

Hi kathleen,

 

I am sorry to see that you are having issues access your email through out website when using Internet Explorer 9.  This is because our website for view mail is not compatible with IE9.

 

If you go to this link http://support.microsoft.com/kb/956197 it explains how to put IE9 into compatibility mode for all websites.

 

Once IE9 is in compatinility mode our website will work properly to allow you to view your mail.

 

Regards

Markp

BT Business Forum Moderator