Message on website.

[kittyandpolly]

Hi,

I was just doing a test order on my site the other day, everything is fine as such but when I got to the Confirm order stage, a message did pop up to say ' Because of the payment or delivery address, the taxation of the order has changed'. Now this did not impact the value of the order in anyway, and I could check out as normal. I'm sure there is a quick way to remove this message, something in the settings that can be fixed, I'm just not sure which one.

Any ideas ?

Thanks,

Polly

www.kittyandpolly.co.uk

[kittyandpolly]

BT,

I really think you need to take a look at this. I have been on other e-pages shops (Milkbug, Apples and Pairs) and they also have exactly the same message. Is this a bug and if so how can it be fixed as a matter of urgency ?

Paula

[Milkbug]

Hi there

Thanks for bringing this up K&P - i have the same issues and have changed my settings as suggested but the message still keeps coming up! can someone please respond to us both on this please as its just another issue with epages which is frustating a group of us.

Thanks

[kittyandpolly]

Just found out from e-pages that this is an error and will be repaired in version 6.08 !

Very very disappointing and now wondering if it is worth staying on e-pages at all.

BT, please advise when this version will be made available to us

[eShopTeam]

Hello both of you,

It will be a hotfix at latest end of november which will fix this error.

So you do not have to wait until the version 6.08. 🙂

Kind Regards,

[Milkbug]

is there anyway that this can be done sooner as this message is putting customers off - my etracker stats are proving that customers are dropping off at this stage. I cant really sustain this until end of Nov!