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Moving

Rivertechltd
Member

on ‎26-03-2013 03:07 PM

We have just moved premises and this has been a painfull experiece for the Infinity Broadband. It has been a long drawn out couple of weeks and I have never been so frustrated.

 

In the move we HAD to change our static IP Addresses one of which is for an internal mail server. So we assigned a new IP and updated the MX records and the BT HUB 3 and now nothing works. I cannot ping the Hub static IP or the mail server IP externally.

 

I have also noticed that in the hub and devices the Lan 2 connection used for the static IP keeps dropping out of the devices area?

 

Not sure what to do next? Currently I have no mail server and I cannot ping any of the static IP's externally (I can internally though)

 

Any one have any ideas 😞

 

Thanks

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Rivertechltd
Member

‎27-03-2013 10:34 AM - edited ‎27-03-2013 10:35 AM

Well What can I say?

 

Just called BT Bussiness Support team regarding the Static IP Addresses to find out that the New IP Addresses I have been issued on the move (As I could not keep the orginal ones) around the corner are incorrect???

 

I now do not have a clue what on earth is going on........  3 weeks this has been going on  in fact almost a month and I am no further forward...... Great

 

Smiley Mad

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