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New BT Business Broadband customer experiencing slow connection

JMCRecruitment
Member

on ‎07-02-2012 03:53 PM

Hi

 

After a calamity of errors from BT on our order we placed at the end of December we have finally had our connection connected. However we are experience a very slow connection.

 

Not overly happy with the service so far from BT so would appreciate someone looking into this for me.

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2 REPLIES 2

paragon123
Power User

on ‎07-02-2012 07:47 PM

Sorry to hear that bud. Have you tried to open up a ticket with them about the intermittent issues yet? 

JMCRecruitment
Member
In response to paragon123

on ‎08-02-2012 11:05 AM

I have spoken to an advisor who advised the line should be at a speed of 6.5mb but the line could be settling down still. Will wait another 5 days and see if it improves

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