site www.ashwaterpress.co.uk
Domain name held by 1 and 1, points correctly [according to 1 and 1] to the bt server.
Everything was fine with the site until pm [13.00] last Thursday, we have made no changes to webpages.
We use expression web 4 and ftp filezilla. We still seem to be able to edit and upload web pages.
We believe all files are in a public folder.
BT believe it 'should work ok', but we get this "Not Authorized to View This Page [CFN #0004]"
We also get.......
The website declined to show this webpage.
This error [http 403 forbidden] means that IE was able to connect to the website, but it does not have permission to view the webpage.
There is obviously suddenly a permissions issue somewhere here, but no-one in BT can say where or how.
We sell books and now can't sell anything! A major issue - as we have a new David Hamilton book on release that people can't buy!!
As stated, we have checked our PC and used expression web / filezila from another PC, but nothing changes, so we don't believe the issue is our end
Please help - URGENT
