BT moved my email to an Office365|Outlook mail service - no problem, as I still use Thunderbird client on my PC and Android email client on my phone with this OK.
However noticed that I was getting issue of not receiving some particular emails ........... eventually found the cause - when I logged into Office365 webmail (which I don't use) I found that many genuine emails were being treated as SPAM and moved to Junk mail folder.
This prevented the emails ever arriving in the email clients that I do use .... i.e. Office365 is filterring first.
I know I can act on each one of them and set as 'not junk' ............ but I will still have problem of genuine emails going into spam folder without my knowledge. (unless I regularly log into web client - which I don't want to do)
My Thunderbird mail client has its own spam function, so happy for all mail to come through from BT, rather than lose mails.
The problem is that I have no knowledge that mails have gone into Office 365 .... as I don't access that webmail client I simply don't know.
Can I turn off the spam folder function on Office365|Outlook mail ? or set it so filterring does not happen unless I atually log into the webmail account ?
