I currently have BT Business Broadband and phone line into my commercial premises with the incoming connection terminating in a patch panel from the shared switch room. Using a couple of ethernet/phone socket convertors I've connected my broadband hub to the socket where the phone line comes in and it works fine, but I'm unable to get any dial tone on my BT Decor 100 telephone.
I have tried putting a line splitter on the connection directly from the patch panel; I've also used the grey line splitter into the back of the router, but still no dial tone.
I want to be able to plug the phone line from the router into one of the sockets on the patch panel and make use of the ethernet ports around the room to carry voice as well as data.
Any suggestions as to what I'm doing wrong?
There appears to be a lot of confusion and incorrect advice in this thread so far.
gedct - what EXACTLY do you want to do?
You have an incoming PSTN line and two potential VOIP lines - which of these lines do you wish to be connected to the patch panel for distribution?
If you can answer that - I can then tell you exactly what you need to do, what is connected where and how to test it through.
I think the 3rd post says it all ...there were problems with the installation.
Right. It has the right description of the said problem and provided a fix with it.
i am not sure about it but i like to thanks you all to share your infomation (which you have about BT) with us..
i am newbie here... and want to learn from here........ 🙂