Photo Album has disappeared from editor

carers15 · ‎08-10-2009

Hi - any help appreciated.

I've set up a Photo Album on our site, and published it OK. After logging in again later to edit some text, while it remains online (without the edits), the the editor tells me there are no albums.

dave · ‎09-10-2009

Do you get an error message when you try to create a new album?

carers15 · ‎10-10-2009

Hi Dave - thanx for replying.

The behaviour's changed since my first posting. Now when I go to Photo Album, it returns a blank Photo Album 2 window showing no albums. Clicking Albums returns 'you have to select an album' , but there are none showing to select.

Previously, no albums were showing, but there was a Create New Album button.

Tony

dave · ‎10-10-2009

Can you try clicking the new album button and advise if it gives an error message?

carers15 · ‎10-10-2009

It just runs a timing out indicator

dave · ‎10-10-2009

OK, it's not the fault i was thinking of.

Can you try rebooting your router and see if that helps?

Another thing... are you using Internet Explorer 8? If so, click No if you get the security warning prompt

carers15 · ‎14-10-2009

Dave - Thanks, problem seems sorted after rebooting my router. What was going on?

Incidentally, I'm on Mac OSX, although it was the same on several Win systems.

Tony