Problem accessing published website

[dasutton]

Using Easy Site Wizard I have published my website. However, when I try to access it by typing in the domain address, I get the "This domain has been registered by BT" page, not my actual website... can anyone resolve this please?

[spank]

Hi there,

When you access the BT site manager you should have the option to manage your domain as well as your free web space, I suspect you have chosen to manage the free webspace instead.  You will need to manage the domain and create the site there.

Thanks

[dasutton]

Thanks for replying, but I can't quite see what you suggest. When I go into Manage Services, I click on Manage Web Hosting, then click Manage (my web address). I am then redirected to the BT Website Centre, where I click on Easy Site Wizard and Begin, which opens my website for editing. When I'd finished I clicked on Publish.

I then try to access my site by typing in http://home.btconnect.com/davidasutton in the Internet Explorer address bar, and I get the "Your Domain has been registered by BT" page. I also get a Norton Security pop up which says site is unsafe. When I look at the full report it's actually referring to another website at home.btconnect.com and no my name...

Hope you can suggest a solution.

Thanks.

[dasutton]

I have published my website using Easy Site Wizard. However, when I try to access my site by typing in the address: http://home.btconnect.com/davidasutton in the Internet Explorer address bar, and I get the "Your Domain has been registered by BT" page. I also get a Norton Security Threat Report pop up which says the site is unsafe. When I look at the full report it's actually referring to another website at home.btconnect.com (a "spaldingbrown") and not my name... Solution to this is eagerly sought! Many thanks.

[duskjome]

Sounds like there might be a redirect of some sort on your space, or some other kind of malicious code. I would probably say to check your source code for redirects and the like... I don't know what it would look like I've just seen it happen before. If all else fails I would say check with support via phone and they can look into it for you.